Accounts Receivable Representative
Laurel Health & Rehabilitation Center
SUMMARY DESCRIPTION The Accounts Receivable Representative will be responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting; following up with insurance companies and/or third party payers to ensure payments by primary and secondary payers and/or self-pay patients are accurate and timely. This is a fast-paced environment, which requires attention to detail, accountability, teamwork and professional behavior. RESPONSIBILITIES
- Work closely with insurance companies and third-party payers to collect revenue for surgical services performed
- Contact insurance companies by email and/or phone to collect payments
- Handle contracted and non-contracted; HMO, PPO, EPO, POS, Worker's Comp, Self-Pay and Third-Party reimbursement issues
- Work all denials and corrected claims , collaborating with the Biller and/or Business Office Manager, insurance payers and/or patients on past due accounts
- Manage credit balances
- Patient balance resolution and non-patient (insurance) resolution
- Ensure payments by primary and secondary payers and/or self-pay patients are accurate
- Responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting
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- Accurate and timely follow up and resolution for all accounts receivable
- Meeting and maintaining cash collection metrics and goals
- Ability to take ownership and leads by example.
- Ability to contribute in a cross-functional collaborative environment.
- Ability to learn quickly and work independently.
- Self-motivated with the attitude and ability to be successful as part of a team.
- High School diploma of equivalent
- Ideally two or more years' experience working specifically in medical insurance collections, billing and/or accounts receivable.
- Experience with medical billing software and applications
- Possess basic knowledge of medical terminology and health insurance billing
- Strong communication skills, both verbal and written
- Customer service and patient service focus
- Ability to multi-task, think critically and solve problems
- Ability to work in a fast-paced environment
Vacancy posted 2 days ago
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