Fulfillment Manager

We are looking for someone to fill the position of Sampling & Fulfillment Manager at our Dallas location. Key Responsibilities: Manage the Dallas-based Sample and Fulfillment Team and oversee day-to-day operations to ensure work is completed efficiently and on schedule. Oversee the positions at the fabric mill in Mexico that are connected to the sampling production process in Dallas. Ensure projects are completed on time and department priorities and deadlines are consistently met. Monitor fulfillment cycle times and ensure the team meets established KPIs and service expectations. Maintain quality standards throughout the sample fulfillment process and address issues as they arise. Monitor and replenish supplies needed to maintain appropriate fulfillment inventory levels. Coordinate the receiving, organization, and storage of all sample products received from the Mexico facility. Coordinate seasonal distribution of new product samples and materials to showrooms and Sales Representatives. Conduct a bi-weekly review of trim product inventory and place purchase orders as needed to maintain appropriate stock levels. Use the ERP system (Navision) effectively to support departmental goals, manage inventory, and help control costs. Oversee daily adjustments to sampling inventory to maintain accuracy. Develop, track, and report departmental metrics to measure performance, identify opportunities for improvement, and support continuous improvement efforts. Promote a safe work environment and ensure team members follow company safety requirements, policies, and procedures Work schedule: On-site presence is required five days per week at our warehouse facility and corporate headquarters to support daily operations and cross-functional collaboration. Skills/Qualifications: 3-5 years in a position of departmental leadership (ideally in a Pick and Pack operation). Knowledge of Demand Planning or Inventory Management experience preferred. Strong interpersonal skills - Ability to effectively communicate with all levels of an organization. Solid computer skills including Microsoft Office Suite, ERP or CRM. Strong project management and analytical skills. College Degree (BA/BS) Preferred Travel to Perennials Textiles Mexico (PTM) approximately 1-2 times per year #J-18808-Ljbffr