Inventory & Returns Specialist

Returns & Inventory SpecialistWe are seeking a detail-oriented and organized Returns & Inventory Specialist to support our warehouse and operations team. This role is responsible for processing customer returns, inspecting returned merchandise, maintaining accurate inventory records, and assisting with general warehouse and operational tasks. The ideal candidate is dependable, organized, and comfortable working in a fast-paced environment.ResponsibilitiesProcess customer returns and warranty claims accurately and efficientlyInspect returned products for damage, defects, missing parts, or resale eligibilityRecord and update return information in internal systems and inventory softwareCoordinate restocking, refurbishment, disposal, or replacement of returned itemsMaintain accurate inventory counts and assist with cycle counts and auditsInvestigate inventory discrepancies and help resolve stock issuesAssist with labeling, product organization, and warehouse maintenanceCommunicate with customer service, warehouse staff, and management regarding returns and inventory issuesSupport Amazon returns, reimbursements, and related operational tasksHelp maintain organized return areas and inventory locationsSupport additional warehouse and operations tasks as neededQualificationsStrong attention to detail and organizational skillsBasic computer and data entry skillsAbility to work independently and manage multiple tasksExperience with inventory, warehouse, returns processing, or e-commerce operations preferredExperience with NetSuite ERP and Amazon Seller/Vendor Central is a major plusFamiliarity with barcode scanning and inventory systems is a plusAbility to lift and move boxes/products as neededPreferred TraitsReliable and punctualProblem-solver with a positive attitudeComfortable working in a team-oriented environmentAble to adapt in a growing operations environment