HVAC/R Technical Service Advisor

Overview HVAC/R Technical Services Lead - Transition from the field to the office! — Vineland, New Jersey G.E. Mechanical, LLC offers you more than just a salary and more of what makes life exciting and interesting. Beyond a competitive base salary with medical, vacation, holiday, and 401(k) benefits package, G.E. Mechanical offers you the opportunity to run your own projects, control the daily decisions that accompany any job and unlimited growth opportunities. Our team is our greatest asset. We want you to be the one who helps take us to the next level. If you\'re looking for more out of your career, for more out of life, then it\'s time to break-out of your comfort zone and apply today. G.E. Mechanical, LLC. is a full-service mechanical contractor founded in 1984. Our specialties include HVAC, Refrigeration, Plumbing, Drain Cleaning, Environmental and Vacuum Truck Services, Emergency Underground Repairs, as well as Septic Pumping and Lift Stations. With locations in Vineland and Cranbury, we provide 24/7 mechanical services to New Jersey, Eastern Pennsylvania, and Northern Delaware. Our customers include building owners, contractors, industrial facilities, commercial enterprises, municipal and government entities, and property managers. We also provide Design and Build Services, Construction Management, and Preventative/Reactive/Predictive Maintenance Programs. G.E. Mechanical, LLC Overview Responsibilities Review all service tickets including time, materials, pictures, and equipment to ensure the work performed matches the written description and meets industry/company standards Correspond with technicians to clarify any technical information Report quality issues or concerns to management, and work through resolutions when applicable/directed Complete quotes based on technician recommendations, unit age/condition, industry standards, and customers\' long-term goals Extract pull-through work from service calls and preventative maintenance visits Perform quality and cost control of all quoted projects throughout scope of work to maintain expected standards Develop meaningful relationships with customers to encourage trust and loyalty Communicate with customers regarding quoted work and provide knowledgeable and insightful information to enable informed decisions Follow up with customers on quoted work and coordinate with service team if approved Stay current with changing industry standards Work with team members to facilitate calls, manage workflow, and provide a positive customer journey Maintain an organized workspace and properly file documents and product information for reference Work with management to meet company goals and deliverables Minimum Qualifications Education/Experience: High School diploma or GED Five (5) years\' experience in mechanical service, mechanical field estimating, or related field OR Bachelor\'s degree in Engineering, Construction Management, or related fields and two (2) years\' experience in Project Management and/or estimating, at least two (2) years of leadership in mechanical service operations Preferred Qualifications HVACR Mechanical Technical Expertise Field estimating experience Ability to multitask in a fast-paced environment Attention to detail and organization Proficiency in Microsoft Word, Excel, & Outlook Rewards & Benefits Competitive Salary, commensurate with experience Company paid vacation and holidays 401k plan with Company match Education and training provided with monetary incentives available for education courses Eligible for performance and company-based bonuses Salary Range: $80k - $90k G.E. Mechanical, LLC is an Equal Opportunity/Affirmative Action Employer with a strong commitment to the achievement of excellence and diversity among its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Apply for this job Indicates a required field First Name * Last Name * Email * Phone Country * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Street address * City * State * What is your desired base salary or hourly pay rate? * Select one of the ranges. Schedule Preferences: * Can you work overtime? * Do you currently, or have you ever worked for G.E. Mechanical LLC in the past? * Are you a U.S. citizen or legal alien who is authorized to work in the United States? * Will you now, or in the future, require visa sponsorship for employment visa status? Do you have any of the following: CDL EPA Card OSHA 10/30/HAZWOPER What is your highest level of education completed: * Please list any training, certificates, or professional memberships/affiliations you currently hold or other training programs you have completed Professional References: List up to 4—Name, Title, Company, Phone, Professional Relationship Besides your family – What is your proudest accomplishment? Please describe your biggest professional/career disappointment you’ve encountered so far and how you have overcome it. How do you like to spend your spare time? If there were one or two things you could tell us about yourself that would influence us to choose you over other applicants, what would they be? How did you hear about G.E. Mechanical? * Family or Friend Referral Word of Mouth Other Were you referred to G.E. Mechanical? I would like to receive updates regarding this job via SMS. * Please answer with YES or NO In connection with an offer for employment and as a condition of continuing employment, I understand that investigative background inquiries may be made on me including previous employers, schools, reports. I authorize release of information and consent to obtaining information from various agencies. This authorization is valid in original, fax, or copy form. Type name to agree with the above statement. All hiring and employment at G.E. MECHANICAL LLC is at will. This application is not an employee contract. I acknowledge documentation requirements to establish identity and right to work. I release and hold harmless G.E. MECHANICAL LLC from liabilities related to information furnished. Type name to agree with the above statement. Voluntary Self-Identification For government reporting purposes, please respond to the below self-identification survey. Completion is voluntary and confidential. Information will be maintained in a confidential file. G.E. Mechanical’s Equal Employment Opportunity policy prohibits discrimination. If you belong to protected veteran categories, indicate accordingly. We collect this information to measure outreach under VEVRAA. Disability Self-Identification is voluntary. The form collects information to comply with OFCCP requirements. See the form for details. PUBLIC BURDEN STATEMENT: This survey should take about 5 minutes to complete. #J-18808-Ljbffr