Field Service Technician

Job Description

Job Description

We are recruiting a Field Service Technician for one of our clients, an international high-technology industrial company specialized in advanced detection and protection systems, serving strategic and mission-critical environments.

Based in Fredericksburg, Virginia , you will support the company’s growing installed base across North America, ensuring the proper functioning, maintenance and deployment of technical equipment in the field.

As a Field Service Technician , you support the installation, maintenance and performance of equipment across North America.

You perform preventive and corrective maintenance , troubleshoot technical issues, and carry out on-site interventions to ensure equipment reliability and customer satisfaction. You also support the installed base through repair, calibration and technical follow-up.

You contribute to the installation and commissioning of systems , ensuring proper setup and performance. You provide basic technical support and training to end users.

You act as a key point of contact for customers in the field , ensuring responsiveness and quality of service.

You work closely with teams in France, sharing field feedback and contributing to continuous improvement.

The role includes hands-on work at the Fredericksburg site, as well as some travel across North America, as well as . An initial training period in France is planned.

You have a technical background (electronics, instrumentation, mechanical, mechatronics or similar) and 3 to 8 years of experience in a hands-on role such as Field Service Technician, Maintenance Technician or Technical Support.

You are comfortable working directly on equipment, performing maintenance and troubleshooting issues independently.

You have strong customer-facing skills , with the ability to explain technical topics clearly and support users.

You are reliable, proactive and solution-oriented , with the ability to adapt to different environments.

You enjoy working in a small team environment while collaborating with international teams.

Fluent English is required; French is a plus.

You will join a growing North American operation within an international high-technology company whose solutions contribute to protecting people and critical environments.

You will be part of a small, dynamic team in the U.S. , with direct exposure to both operational field work and international collaboration, offering a strong learning curve and the opportunity to grow alongside the business.