Banquet Houseperson | Hilton Aventura Miami

Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.

Set up and break down function rooms and event spaces based on group specifications and hotel standards.

Refresh banquet rooms throughout events according to the schedule and service expectations.

Ensure cleanliness, organization, and proper functioning of all banquet equipment and service areas.

Maintain safe food and beverage handling practices in alignment with hotel, brand, and company policies.

Collaborate with team members to provide seamless event service and support.

Respond promptly and professionally to guest needs, delivering outstanding customer service at all times.

Stay knowledgeable about hotel amenities, services, and local attractions to assist guests with inquiries.

Perform other duties as assigned by management.

Responsibilities

Join our dynamic hospitality team, where you'll play a key role in creating memorable experiences for our guests. This position supports the setup, maintenance and breakdown of banquet events while ensuring a clean, welcoming environment that meets both hotel and guest standards.

Qualifications

Prior experience in a similar role within the hospitality or events industry preferred.

Familiarity with banquet room setups (e.g., theater, classroom, U-shape) and standard equipment.

Ability to handle cleaning chemicals safely and follow proper sanitation procedures.

Strong communication and interpersonal skills with a team-first attitude.

Knowledge of local attractions and events is a plus.