Operations Consultant

Operations ConsultantLHH Gloucester County, New Jersey, United States (On-site)Job Title: Operations Consultant (Process Optimization & Systems Implementation)Location: Gloucester City, NJ 08030 (Fully Onsite)Schedule: 4-Day Work Week (Fridays Off) Project would start in JulyCompensation: $100–$110/hour (Consulting Engagement)Position OverviewWe are seeking a highly experienced Operations Consultant to partner directly with leadership and drive full-scale operational transformation for a growing engineering/construction organization.This individual will step into a highly manual environment and take ownership of evaluating current workflows, building and implementing scalable SOPs, and recommending and executing system improvements to support future growth.This is a hands-on, build-and-execute role—ideal for someone who can not only identify inefficiencies but also implement real, tangible solutions that streamline operations and reduce dependency on leadership.Key ResponsibilitiesProcess Evaluation & StrategyConduct a full assessment of current operations, identifying inefficiencies, bottlenecks, and breakdownsPerform root cause analysis to address gaps in workflows and accountabilityDevelop a scalable operational roadmap aligned with projected company growthSOP Development & ImplementationDesign and implement standard operating procedures (SOPs) across:Order managementPurchasingProduction workflowsAdministrative/back-office functionsCreate structured documentation to ensure consistency and scalabilityTrain staff and leadership on newly implemented processesSystems & Technology OptimizationEvaluate current tools (QuickBooks, Fulcrum, manual workflows)Recommend and lead implementation of ERP or operational systems aligned with future growthIdentify and implement opportunities to automate paper-based processesOrder-to-Cash Process ImprovementStreamline the full lifecycle:Sales order intake ? approval ? production ? billing ? collectionsImprove cross-functional coordination between operations, admin, and leadershipImplement controls to prevent errors and missed stepsFinancial & Operational PlanningBuild and implement budgeting and forecasting frameworksEstablish KPIs and reporting to improve visibility into operational performancePartner with leadership and external CPA to enhance financial processesLeadership & Change ManagementWork directly with a highly hands-on ownership team to drive changeHelp transition leadership out of day-to-day operational bottlenecksImprove structure across administrative functions including AR, payroll, and order processingQualificationsProven experience as an Operations Consultant, Process Improvement Consultant, or similarStrong background in building SOPs and scaling operations in manual environmentsExperience evaluating and implementing ERP systems (QuickBooks migration strongly preferred)Prior experience in engineering, construction, manufacturing, or project-based environments highly preferredDeep understanding of order-to-cash workflows, purchasing, and production operationsExperience implementing budgeting and forecasting processesStrong communication skills with the ability to influence hands-on leadership teamsAbility to operate both strategically and tactically (execution-focused)What This Role OffersHigh-impact role working directly with ownershipOpportunity to completely transform and modernize operationsAutonomy to evaluate, recommend, and implement solutions4-day work week (Fridays off)Visible, measurable impact on company growth and scalabilityBenefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to apply