Senior Coordinator, Office of the CRO

Job Description

Radial Entertainment is a global entertainment company, formed through the merger of Shout! Studios and FilmRise, backed by Oaktree Capital Management. Radial boasts a diverse library of over 70,000 movies and episodes, making it the largest independent catalog in the industry. The company delivers high-quality entertainment to all major consumer platforms including FAST channels, AVOD, SVOD, TVOD, physical product, theatrical film and more. Its programming spans a wide range of genres, including true crime, reality, animation, action, westerns, horror, award-winners, cult classics, creator content, and more. Radial is the pre-eminent, purpose-built independent distributor for the streaming era.

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We are seeking a Senior Coordinator, Office of the CRO , to serve in a key role supporting Radial Entertainment’s Chief Revenue Officer and our global sales and distribution organization. Supporting a team of approximately 30 across multiple markets and territories, this role sits at the center of the CRO’s priorities, driving operating rhythm, cross-functional alignment, communications, and the execution of strategic initiatives. The ideal candidate is a strong organizer, a clear and polished communicator, and a sharp operator who can translate leadership priorities into action, anticipate what’s next, and keep a global team connected and moving in the same direction.

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A successful Senior Coordinator is trusted, discreet, and highly organized, with sound judgment and a bias for action. They move easily between the strategic and the tactical, preparing the CRO for a key partner meeting one hour and tightening a team process the next. This role is ideal for someone who communicates with polish, builds strong relationships at every level, uses AI and modern tools as a natural part of how they work, and thrives as a force multiplier for senior leadership.

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Department: Sales and Distribution

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Reports to: Chief Revenue Officer

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Exemption Status: Non-Exempt

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Pay rate: $29 - $34 per hour

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Paid Time Off: Holidays, Vacation, Paid Sick Leave, Personal Days

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Compensation: Full benefits package including 401(K) with match, medical, dental, vision, and more

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Work Location: New York City (NYC-based candidates only, hybrid schedule 2-3 days in office)

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Key Responsibilities:

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Strategic Planning & Operating Rhythm

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• Partner with the CRO to translate organizational priorities into clear goals, workplans, and accountabilities across the global sales and distribution team.
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• Own the team’s operating cadence, including leadership meetings, all-hands, quarterly business reviews, and annual planning cycles: setting agendas, preparing materials, capturing decisions, and driving follow-through on action items.
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• Track progress against key initiatives, revenue goals, and team OKRs; flag risks and bottlenecks to the CRO and help drive them to resolution.
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• Prepare briefing materials ahead of key internal and partner meetings, synthesizing relevant data, context, and recommended talking points.
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Cross-Functional Coordination & Special Projects

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• Serve as a key liaison between the Office of the CRO and internal partners, including Finance, Legal, Marketing, Technical Operations, and Content teams.
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• Lead and project-manage strategic initiatives and special projects on behalf of the CRO, from scoping through execution and reporting.
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• Compile and synthesize sales performance, pipeline, and partner data from across territories into concise reporting and dashboards for leadership.
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• Conduct research and competitive and market analysis to inform strategic decisions and new business opportunities.
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Communications

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• Internal company: Draft and coordinate Sales and Distribution communications to the broader company, including organizational announcements, business updates, and content for company-wide meetings.
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• Internal team: Own communications to the ~30-person global Sales and Distribution team, including regular team updates, all-hands agenda and content, wins, and key priorities, ensuring consistent messaging.
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• External key partners: Support the CRO in preparing communications for platform partners, licensees, and key clients, including correspondence, meeting follow-ups, and executive talking points.
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• Presentations: Develop polished, executive-ready presentations for leadership and board reviews, quarterly business reviews, partner pitches, and industry events and markets.
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• Maintain a consistent voice, tone, and Radial ethos across all communications, and manage a communications calendar for key moments.
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Team Operations, Culture & Enablement

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• Manage onboarding for new team members, including tools, systems, documentation, and introductions across the organization.
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• Drive team engagement and culture initiatives, including offsites, team meetings, recognition programs, and connection across global offices.
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• Own team resources, shared drives, documentation, and knowledge management, ensuring information is organized, current, and easy to find.
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• Identify opportunities to streamline workflows and champion AI-enabled tools and automation that increase the team’s efficiency and effectiveness.
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Executive & Global Market Support

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• Manage and prioritize the CRO’s calendar, ensuring time is aligned with strategic priorities and coordinating key meetings, travel, and commitments.
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• Oversee annual team scheduling and logistics for global sales markets and industry events (e.g., MIPCOM, Stream TV, etc), including meeting schedules, materials, and travel.
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• Coordinate travel, expenses, and budget tracking for the Office of the CRO, partnering with Finance on team spend.
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• Handle sensitive and confidential information with the highest level of discretion.
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Skills & Qualifications:

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Required

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• 3–5 years of experience in a chief of staff, business operations, strategy, executive support, or senior coordinator role, ideally within media, entertainment, or a sales organization.
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• Exceptional written and verbal communication skills, with a proven ability to draft polished communications and executive-ready presentations for audiences ranging from team members to senior leadership and external partners.
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• AI-native proficiency: demonstrated, everyday fluency with generative AI/LLM tools (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot) to research, draft, analyze, and automate work, paired with sound judgment about accuracy, confidentiality, and responsible use.
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• Outstanding organizational and project management skills, with the ability to manage competing priorities, deadlines, and stakeholders across time zones in a fast-paced environment.
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• Strong business acumen and analytical skills, with the ability to synthesize data and complex information into clear insights and recommendations.
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• Sound judgment, high emotional intelligence, and the ability to handle confidential information with discretion.
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• Self-starter who anticipates needs, takes ownership, and drives initiatives to completion with minimal direction.
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• Advanced proficiency in PowerPoint/Google Slides, Excel/Google Sheets, and collaboration and project management tools (e.g., Microsoft 365, Google Workspace, Slack, Asana).
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Preferred

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• Experience supporting a C-suite or senior sales executive, or working within a global sales, licensing, or content distribution organization.
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• Familiarity with the digital distribution landscape (AVOD/FAST/SVOD/TVOD) and the film and television licensing business.
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• Hands-on experience building AI-enabled workflows, such as custom GPTs or agents, prompt libraries, or automations (e.g., Zapier, Power Automate), that improve team productivity.
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• Experience with CRM, BI, or reporting tools (e.g., Salesforce, Tableau, Power BI, Looker).
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• Background in internal or corporate communications, strategy, or management consulting.
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• Experience planning team offsites, events, or company presence at international markets and festivals.
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• Genuine passion for film and television and how content reaches audiences around the world.
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Radial Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.