Front of House Staff

*Opening Soon* 

While each position has its own area of expertise, all of our Front of House team members share the same goal: creating a warm, welcoming, knowledgeable, and seamless experience for every guest. We’re looking for people who take pride in hospitality, work well in a fast-paced environment, and enjoy being part of a collaborative team.

• Provide warm, knowledgeable, and attentive service to every guest.
• Welcome customers and create a friendly, neighborhood atmosphere for both regulars and first-time visitors.
• Take food and beverage orders accurately and efficiently.
• Answer questions, make thoughtful product and menu recommendations, and proactively respond to guest needs.
• Help create a clean, organized, and visually appealing guest environment.
• Work collaboratively with bartenders, baristas, market staff, kitchen staff, and managers to ensure smooth service.

• Maintain strong working knowledge of our prepared food, coffee, and bar menus.
• Develop familiarity with our wine offerings and demonstrate a willingness to continue learning about wine, beer, spirits, specialty foods, and other market products.
• Provide knowledgeable recommendations and help guests discover products that fit their preferences.

• Prepare coffee, espresso, tea, and specialty beverages according to established recipes and quality standards.
• Dial in espresso and brewed coffee and maintain consistency throughout each shift.
• Operate and maintain espresso machines, grinders, brewers, and other café equipment.
• Demonstrate strong bar flow, including multitasking and double-barring during high-volume service.
• Properly texture milk and execute latte art.
• Prepare loose-leaf tea and operate Fetco brewing equipment.
• Maintain a clean, organized, and fully stocked coffee bar.

• Prepare classic and seasonal cocktails according to established recipes and quality standards.
• Pour and serve beer, wine, and spirits accurately and consistently.
• Guide guests through our beverage menu, including cocktails, wine, beer, and non-alcoholic beverages.
• Maintain a clean, organized, and fully stocked bar.
• Monitor the quality and freshness of garnishes, juices, syrups, mixers, and other bar ingredients.
• Follow all local and state liquor laws, responsible alcohol service practices, and company policies.

• Receive, unpack, organize, stock, and merchandise incoming products.
• Rotate inventory and monitor product freshness and quality.
• Assist customers with product recommendations and purchases.
• Operate the register and accurately process cash and card transactions.
• Assist with inventory counts, receiving, basic record keeping, opening, and closing procedures.
• Maintain clean and orderly sales floor, storage, and back-of-house areas.
• Lift and move boxes and product cases weighing up to 50 lbs.

• Clear, clean, and reset tables quickly between guests.
• Maintain dining areas, service stations, restrooms, and other guest-facing spaces.
• Stock glassware, silverware, napkins, and other service supplies.
• Assist bartenders and the broader FOH team throughout service.
• Bus tables, pull bus tubs, manage trash, and complete opening, closing, and side work.
• Make frequent trips up and down stairs while carrying clean and dirty glassware racks, ice buckets, and other supplies.
• Help receive, organize, and restock supplies as needed.

All Front of House team members should have:

• A positive attitude and genuine passion for hospitality.
• Strong communication skills and a team-oriented approach.
• The ability to remain calm, organized, and efficient in a fast-paced, high-volume environment.
• Strong attention to detail and the ability to multitask and prioritize.
• Dependability, accountability, and reliability.
• Food Safety and Illinois BASSET certification, or the ability to obtain certification before employment.
• The ability to stand for extended periods and perform physically active work throughout a shift.
• Physical requirements including lift and carry up to 50 lbs

Role-specific experience:

• Market Team Associate: Minimum 1 year of retail, grocery, hospitality, or customer service experience.
• Barista: Minimum 2 year of specialty coffee or barista experience, including espresso dialing, bar flow, milk texturing, latte art, Fetco brewing, and loose-leaf tea preparation.
• Bartender: Minimum 2 years of bartending experience with strong knowledge of cocktails, spirits, beer, and wine.
• Front of House Support: Minimum 1 year of restaurant or hospitality experience.

All Front of House positions are generally scheduled 3–5 shifts per week.

Team members must be available for:

• At least two weekend days (Friday–Sunday)
• At least two weekday shifts (Monday–Thursday)
• Most holidays, including Thanksgiving, Christmas Eve, New Year's Eve, and New Year's Day

• Market Team Associate: $17.05/hour + tips
• Barista: $15/hour + tips
• Bartender: $12.96/hour + tips
• Front of House Support: $14/hour + tips

All positions include:

• 401(k)
• Employee discount
• Paid sick time
• Paid time off

At Piccadilly Market, we're committed to creating an exceptional neighborhood market and dining experience through hospitality, quality products, and genuine community connection.

Our Front of House team plays an essential role in bringing that experience to life. You'll work alongside a supportive, hardworking team that values professionalism, collaboration, hospitality, and continuous learning. You'll gain hands-on experience across specialty foods, coffee, wine, cocktails, beer, and restaurant and market operations while having opportunities to learn, contribute, and grow within the company.

If you’re passionate about hospitality and want to be part of a team that takes pride in creating a great experience for every guest, we’d love to meet you.