Business Analyst-Technical Writer

Business Analyst-Technical Writer

Seeking a Business Analyst to document internal standards, policies, and procedures to ensure compliance with the Digital Operational Resilience Act (DORA). Documentation expertise: proven experience in writing formal documentation that meets regulatory standards, ideally within the financial services or asset management sectors. Regulatory knowledge: familiarity with regulatory compliance frameworks, preferably within the EU, but not mandatory. Willingness to quickly learn and adapt to DORA requirements. Information synthesis: ability to gather and synthesize information from various internal sources such as Wiki, Intranet, and other documentation repositories. Areas of focus: capacity management and load balancing: document processes to ensure systems can handle peak loads and maintain operational efficiency. Monitoring and alerting: develop documentation for continuous monitoring and alerting systems to detect and respond to incidents promptly. Failover testing: create detailed procedures for regular failover testing to ensure seamless transition to backup operations. Backup and restoration: document robust backup and restoration processes to ensure data integrity and availability. Incident response: develop TechOps / NOC playbooks for incident response, including incident tracking and corrective action logs. Stakeholder collaboration: strong interpersonal skills to work effectively with internal stakeholders, including IT, legal, and compliance teams. Attention to detail: high level of attention to detail to ensure accuracy and completeness of documentation. Project management: basic project management skills to track progress and ensure timely completion of documentation tasks. Communication skills: excellent written and verbal communication skills to articulate complex regulatory requirements in a clear and concise manner. Location: based onsite in our Newport Beach office. Preferred experience: previous experience in a global asset management company or similar financial institution is a plus.