Manager, Software Engineer

Manager, Software EngineerCitizens Financial Group, Inc. (CFG) seeks a Manager, Software Engineer for its Johnston, Rhode Island location.Responsibilities:• Responsible for delivering high impact technology solutions across the Private Banking and Payments platforms.• Oversee building and operating mission critical systems that support customer experience, money movement, payment processing, fraud controls, and regulatory compliance.• Lead, develop, and retain high performing engineering teams responsible for Private Banking and Payments capabilities, including client experiences, backend services, integrations, and data flows that move and safeguard money.• Own engineering outcomes end to end, from problem framing and design through delivery, production stability, and continuous improvement.• Partner closely with Product, Architecture, Risk, Security, and Business stakeholders to translate complex Private Banking and Payments requirements into scalable, secure, and resilient technical solutions.• Drive technical strategy and execution for systems involving payments, entitlements, approvals, transaction workflows, customer data, and integration with core banking, payment rails, and third party providers.• Establish and enforce strong engineering practices, including code quality, documentation, automated testing, release discipline, and operational readiness.• Ensure predictable, incremental delivery while balancing speed, quality, and regulatory obligations. Optimize investments by aligning team capacity to the highest value work.• Identify, assess, and reduce technical, operational, and security risk throughout the software lifecycle, applying industry best practices for financial systems handling sensitive data and funds movement.• Collaborate with peer engineering leaders to ensure seamless integration across platforms and a cohesive end to end client experience.• Drive adoption of AI-native tools and services to more rapidly deliver solutions to internal and external customers.• Act as a visible engineering leader—coaching engineers, setting clear expectations, and building a culture of ownership, accountability, and continuous learning.Qualifications:Requires a Master's degree, or foreign equivalent, in Computer Science, Computer Information Systems, or related field and 4 years of experience as a Software Engineer, Technology Lead, or related position designing and developing applications.Must have 4 years of experience with:• Designing and developing applications and microservices using the NodeJS technology stack and NPM packages, including ExpressJS, Fastify, Mongoose, MongoDB-native-driver, TypeORM, Joi, BreeJS, Lodash, Passport, NodeMailer, and AWS-SDK;• Creating and publishing reusable custom libraries to handle and execute internal business logic and support the development experience;• Utilizing JavaScript with NodeJS runtime environment, including, EventLoop, Thread Pools (worker nodes and clustering), Stream Operations, and Asynchronous operations based on Promises and Observables;• Utilizing TypeScript for back-end and front-end development, including available Static Types, Object Oriented Programming, Compilation Environment, and Generics;• Creating flexible and scalable back-end server systems using Java, multithreading, and streaming, asynchronous operations;• Utilizing the Spring technology stack, including SpringBoot, Hibernate, Eureka Discovery Server, Zuul API Gateway, Spring JPA, Spring Batch, Spring Security, Spring MVC, J2EE, JSP, Servlets, and JDBC;• Utilizing shell scripting languages, including Python, Ruby, PHP, and Bash to create script applications, test scripts, network scripts, and infrastructure scripts;• Utilizing API paradigms, including REST, SOAP, GraphQL, and RPC;• Utilizing databases paradigms, including Document (Mongodb, DynamoDB, FireBase), Relations (MySQL, PostgreSQL, Oracle 11g, MariaDB, Aurora), Key-Value (Redis Cache, Memcached), and Wide Column (Cassandra);• Integrating messaging and data stream systems, including KAFKA, Confluent, RabbitMQ, Red Hat AMQ, Amazon SQS, Amazon SNS, Amazon Kinesis, and Active MQ;• Utilizing front-end frameworks, including Angular, React, and Vue, to create Single Page Applications;• Utilizing Amazon Web Services, including EC2, AWS Lambda, RDS, IAM, Elastic Cache, S3, Glacier, EBS, CloudFront, SNS, SQS, SES, CloudWatch, and Route53 to create cloud native microservices on AWS infrastructure; AND• Utilizing Continues Deployment & Continues Integration processes to create and deploy highly available, robust and scalable applications by using Docker, Jenkins and RedHat OpenShift.Remote work permitted up to 3 days per week.Worksite: One Citizens Bank Way, Johnston, RI 02919 United States, 40 hrs/wk. EO employer.For summary of benefits and to apply visit our website at and apply online (Job ID: 48939 or email resume and cover letter to View email address on click.appcast.io with subject line: 48939.Direct applicants only.Required SkillsContingency PlanningCustomer EmpowermentDiversity and Inclusion PracticeAbout UsEqual Employment OpportunityCitizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.Equal Employment and Opportunity EmployerJob Applicant Data Privacy PolicyBackground CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.Job InfoJob Identification 48939Job Category TechnologyPosting Date 08/24/2026, 04:00 AMDegree Level Master's DegreeJob Schedule Full timeJob Shift 1stLocations One Citizens Bank Way, Johnston, RI, 02919, USWorking Hours 40Career Site Category Technology