Senior Program Manager, People Experience

Job Description

Job Description

Zoox is seeking an experienced Senior Program Manager to join our People Experience (PEx) team, serving as PEx PMO's strategic partner to our Talent Acquisition organization. This role owns the planning, reporting, and vendor infrastructure that lets Talent hire efficiently and confidently at scale — from hiring capacity models to executive reporting to our large-scale industry conference presence. We're looking for someone with strong program management skills and real Talent Acquisition operations experience who can build the systems Talent leadership relies on to make good decisions. As PEx's needs evolve, this person will also be expected to take on new projects and departments beyond Talent.

Responsibilities

• Program & Project Leadership: Lead Talent Operations initiatives end-to-end — including the Referral Rewards Program, requisition administration, process improvement efforts, and tooling rollouts.
• Strategic Translation & Execution: Own enterprise Hiring Goals capacity planning methodology, translating business growth targets into concrete hiring plans in partnership with Talent leadership and HRIS.
• Event & Conference Operations: Own end-to-end planning and execution for large-scale industry conferences (e.g., CVPR), including budget, vendor management, and operational logistics — plus lighter-touch support for smaller industry events.
  Interviewing & Enablement Support: Provide light-touch support for interview standardization (playbooks, calibration) and Talent enablement initiatives (onboarding curriculum, SOPs) as needed.
• Stakeholder Engagement & Cross-Functional Alignment: Serve as the primary point of contact between PEx PMO and the Talent organization, partnering closely with Recruiting leadership, HRIS, and Legal to ensure alignment across initiatives.
  Talent Tooling & Vendor Management: Own relationships with core Talent tooling vendors (Lever, Gem, LinkedIn, ModernLoop, and others), partnering on tool roadmap decisions and budget/contract planning.
• Governance & Reporting: Own executive-facing reporting, including the Monthly Hiring Report, and partner with HRIS on data governance and quality for Talent's Workday-based reporting infrastructure.

Initiative-Based Responsibilities

• Hiring Goals & Capacity Planning: Build and maintain the methodology Zoox uses to plan hiring capacity against business growth targets — one of the most complex, least-documented pieces of Talent's operating model today.
• AI in Talent: Partner with Legal/Employment Law on the responsible adoption of AI tools and processes within interviewing and recruiting — a high-sensitivity, cross-functional initiative requiring careful, thoughtful execution.

Qualifications

• 8+ years of relevant program management experience, with a focus on Talent Acquisition operations, recruiting program management, or workforce/hiring capacity planning.
• Proven experience designing and delivering scalable operational programs in a fast-paced environment.
• Strong functional expertise in recruiting/TA systems and tooling (e.g., Lever, Gem, LinkedIn Recruiter, or equivalent).
• Analytical and problem-solving skills, with demonstrated experience building data-driven planning models.
• Excellent written and verbal communication skills, with a proven track record of influencing senior leaders and stakeholders.
• Experience partnering with Legal, Compliance, or similar functions on sensitive, high-visibility initiatives.
• Strong group facilitation and presentation skills across a variety of formats.
• Experience planning and executing large-scale conferences, corporate events, or offsites, including budget and vendor management.

If you are ready to adapt to new challenges, take on new roles as needed, and hit deadlines, we would love to hear from you. If you’re not shy about herding cats and managing chaos, then this role was made for you!

Base Salary Range

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.