Team Leader

Chick-fil-A Hospitality Team Leader

Lead Something Remarkable at Chick-fil-A Tenleytown! We're seeking passionate Hospitality Team Leaders who want to elevate our guest experience while developing crucial leadership skills. This isn't just a management position it's your opportunity to inspire a team, drive operational excellence, and create "REMARK" able moments that turn first-time visitors into lifelong fans.

As a Hospitality Team Leader, you'll ensure all front operations run smoothly while overseeing hospitality, speed of service, accuracy, and food safety on the front line. Through your leadership, you'll help transform everyday dining into extraordinary experiences.

Maintain speed of service under four minutes

Achieve CEM Accuracy score of 95% and 65% in Taste, Speed, Cleanliness, Attentiveness and Courtesy

Ensure zero discrepancies in change fund management

Perform daily Hospitality Audits

Work with Managers to maintain Labor Benchmark of $95 or higher

Keep Food Cost positive gap under 0.75%

Complete all required documentation and checklists with 100% accuracy

Leadership: Delegate tasks appropriately, hold team members accountable, and ensure efficient completion of opening, transition, and closing procedures

Influence: Lead by example, keep team productive, and maximize each team member's strengths

Growth: Communicate clear expectations and provide constructive feedback to team members

Hospitality: Manage breaks efficiently, ensure proper staffing positions, and maintain cleanliness of dining areas

Trust: Maintain accurate cash handling procedures, follow food safety protocols, and remain present on the front line to oversee operations

Ambitious individuals with a growth mindset

Open-minded, self-aware leaders with high emotional intelligence

Ability to inspire and motivate others while maintaining accountability

Strong empathy and active listening skills

Assertiveness and comfort handling conflict when necessary

Resilience and adaptability in a fast-paced environment

Detail-oriented approach with the courage to make decisions

We prefer you to have 3 years of restaurant leadership experience.

Competitive pay rate of $20.50 per hour

Paid breaks

First preference on scheduling

Two uniform shirts and replacements for damaged items

Vacation time (8 hours for every full year worked, capped at 40 hours)

Additional vacation earning opportunities through Wildsparq and holiday work

Leadership development through Wildsparq and leadership conferences

Opportunity for Chick-fil-A Scholarship

Guaranteed Sundays off

A supportive, growth-oriented environment

Join our Chick-fil-A family and discover how leading others can elevate your career to new heights. Together, we'll create exceptional experiences that make a difference, one guest at a time.

Your leadership journey starts here where excellence meets opportunity.