Senior Customer Success Lead: Onboarding & Enablement
SynMax
A growing technology firm based in Washington, DC, seeks a Senior Customer Success Specialist to enhance customer engagement and training for their product, Theia. The role involves ensuring effective customer onboarding, providing ongoing support, and collaborating with internal teams to address customer needs. Ideal candidates should have experience in customer success within the defense sector, demonstrate strong communication skills, and hold or be willing to obtain a clearance. This position offers hands-on responsibility and an opportunity to have a meaningful impact on customer experience. #J-18808-Ljbffr SynMax
$115k - $165k
A leading digital investigative software firm is seeking a Senior Customer Delivery Specialist in Washington, D.C. This role involves leading complex customer onboarding, providing technical support, and mentoring the team. Applicants should have 3-6 years in customer-facing...Senior- Appian is seeking an experienced Customer Success Strategy and Operations professional to lead initiatives that enhance customer value. This role encompasses creating customer health frameworks and driving satisfaction programs with a focus on data and strategy. Located...SeniorWork at office
- SHRM in Alexandria, VA, is seeking a Sales Enablement Leader to drive the strategy, design, and ongoing improvement of enterprise sales enablement, onboarding, and training programs that boost seller performance. This role partners with Sales Leadership and cross-functional...SuggestedRemote job
$175k - $350k
...Appian is seeking a Senior Director of Customer Advocacy to lead and expand our global customer... ...at transforming their successes into compelling narratives... ...and Marketing teams to enable customer champions and... ...and Development: During onboarding, we focus on equipping new...SeniorWork experience placementWork at officeLocal areaFlexible hoursShift work- Appian is seeking a Customer Success Strategy and Operations professional to join the Chief Customer Office. This role involves leading programs for customer satisfaction and adoption, focusing on operational excellence and strategic initiatives to enhance customer experience...SeniorWork at office
$150k - $175k
...deeply about solving customer problems with... ...About The Role As a Senior Solution Consultant... ..., and Customer Success to ensure clients... ...as the technical lead during the sales cycle... ...data-driven or ML-enabled platforms Strong technical... ...interview or onboarding support—please...Senior$145k - $165k
...siteAbout the PositionThe Senior Manager, Field... ..., and partner success. This role reports... ...initiatives, and partner enablement activities aligned... ...recruitment, onboarding, activation, and... ...markets, partners, and customer segments.Deliver... ...experience leading and developing high...SeniorFull timeWork at officeRemote work$113k - $177k
...workforce.Our platform enables employees to converse... ...technology to over 8,100 customers, including 85% of the... ...on our customer onboarding strategyYou work with... ...roadmapQualificationsTo be successful in this role you have:... ...relationships, including with senior-level executives...SeniorWork at officeRemote workFlexible hours$125k - $180k
...Senior Customer Success ManagerQumulo's cloud data platform manages exabytes of the world's most demanding... ...own the full customer lifecycle from onboarding and deployment to adoption, retention,... .../partner experience.Partner Success: Enable and support OEM and Channel partners,...SeniorLocal area- ...Description Apogee is seeking an experienced Workforce Readiness & Enablement Lead to support workforce modeling, organizational readiness,... ...for a federal simulation and analytics solution. The successful candidate will play a critical role in understanding...Senior
- ...signals, HG Insights enables AI-powered GTM automation... .... We're hiring Senior Enterprise, Account Managers... ...with enterprise customers. You'll serve as the primary... ..., ensuring a seamless onboarding and consistently high... ...modern sales/customer success tools to analyze...Remote work
$17.69 - $22.28 per hour
...Area Customer Service Coordinator Join our team as an Area Customer Service Coordinator... ...and technologies that empower business success. We are looking for talented, inspired individuals... .... We empower digital workplaces by enabling individuals to work smarter from any...Work experience placementWork at officeWorldwideRelocationFlexible hoursShift work$92.3k - $166.85k
...Leidos is seeking a Senior Technical Business... ...solution and help lead SSA’s Digital... ...for daily mission success? Are you comfortable... ..., and coaching on customer engagement to help... ...hire successfully onboard and demonstrate their... ...your passion is enabling life changing service...SeniorFor contractors$200k
...OregonCustomer Office - Customer Success /Full-Time /... ...empower the world’s leading brands, Fortune 500 companies... ..., please visit .The Senior Customer Success Manager... ...adoption.Scaled Enablement: Plan and deliver education... ...training during onboarding and annually thereafter...SeniorFull timeWork at officeRemote work$142.8k - $193.2k
...a self-starter to lead and own revenue generation... ...a growing customer base across the Department... ...background that enables them to drive an... ...ensure they are successful leveraging cloud... ...business reviews to the senior management team... ...the interview or onboarding process, please...SeniorContract workFlexible hours$115k - $140k
The Customer Education Specialist, Senior leads the design and execution of scalable education programs—including onboarding curricula, product training, certification... ...closely with Customer Success, Product, Support, and... ...content that enable customers to learn and...Senior$143.5k - $165k
...Description The Role We're looking for a Senior Customer Marketing Manager to grow customer... ...role sits at the center of Customer Success, Sales, Product, and Marketing. You'll... ...lifecycle marketing, or customer success enablement ~ Track record of building customer marketing...SeniorWork at officeFlexible hours£500 per month
...consultative approach, you will lead the sales cycle with founders... ...work to develop the customer strategy and contribute to other... ...Engineering, Product, and Customer Success, to deliver exceptional... ...with the right support: strong onboarding, a collaborative environment,...SeniorRemote workHome office$124.9k - $205.5k
...intelligence that enables institutional clients... ...is seeking a Lead Account Director,... ...primary driver of your success, and your... ...to close complex custom research engagements... ...leadership on hiring, onboarding, and succession planning... ...formal manager, a senior peer, or in a team...Contract workWork at officeDay shift- Jobtailor in Washington, DC seeks a seasoned professional to guide management on customer network development and support activities. You will work with lenders to enhance their ability to deliver loans to Fannie Mae, support customer engagement, and build strong relationships...Senior
- ...client opening for a Hybrid Entry-Level Customer Coordinator. This role focuses on coordinating... ...customer satisfaction Assist with onboarding new customers when needed Maintain... ...onboarding ~ Career growth into Customer Success Manager, Account Coordinator, Client...Full timeWork at office
- ...Appian in McLean, VA is seeking a Principal Technical Consultant – Customer Success to lead post‑sales software implementations on the Appian platform, driving digital transformation with AI solutions for enterprise clients. You will mentor consultants, manage projects...Senior
$200k
...Senior Sales Professional We build the analytics and data infrastructure that... ...that happen around them Advance Lead with the client's problem, not our product... ...quota Hand off cleanly to client onboarding and customer success, because a good handoff is part of...Senior- ...company proudly celebrating 26 years ofexcellence—is seeking Senior LPD Financial Team Lead toimmediately support our PMS 377 Team at the Naval Sea... ...is united by a commitment to quality, performance, and customer success. Become part of an organization where your expertise...SeniorFor contractors
$203.5k - $275.3k
...transforming how Amazon's senior leaders make... ...for senior leader customer meetingsAbout the... ...team enables senior leaders - and... ...company - to be as successful as possible in inventing... ...Development. If you enjoy leading strategic programs... ...the interview or onboarding process, please...SeniorFlexible hours- Truly Good Foods is seeking a Customer Success Supervisor to lead a customer success team and maximize lifetime value through proactive relationship management and process improvements. You will drive escalation resolution, nurture key accounts, and partner with sales leadership...
$55k - $70k
VOLT AI in Bethesda, Maryland is seeking a Customer Success Manager to lead onboarding, training, and maintain ongoing customer relationships. The ideal candidate will have over 5 years of experience in Customer Success within the SaaS industry. This role requires exceptional...Remote job$55k - $70k
Volt, Inc. is seeking an Associate Customer Success Manager who will play a vital role in driving customer satisfaction and retention. You will lead customer onboarding, provide proactive support, and serve as the voice of the customer while building long-term partnerships...Remote job$250k - $260k
...digital adoption revolution - enabling organizations to pinpoint... ...is the place for you! The Senior Customer Business Executive - Public... ...product understanding. The successful candidate will work closely... ...senior business stakeholders. Lead Executive Business Reviews (...SeniorWork experience placementImmediate startRemote work$120k - $150k
...Senior Technical Customer Success Manager We’re hiring a Senior Technical Customer Success Manager to join a fast‑growing SaaS company... ...Own and maintain long‑term client relationships Lead technical onboarding, implementations, and integrations Educate customers...SeniorFull timeRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Success Lead: Onboarding & Enablement. Be the first to apply!
- customer experience lead Washington DC
- customer experience team leader Washington DC
- customer success lead Washington DC
- customer success team lead Washington DC
- customer success coordinator Washington DC
- customer service team lead Washington DC
- customer service team manager Washington DC
- customer service coordinator Washington DC
- senior lead project manager Washington DC
- senior robotics software engineer Washington DC



