Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Customer Success Strategy & Operations Lead

Appian Corporation

Appian is seeking a Customer Success Strategy and Operations professional to join the Chief Customer Office. This role involves leading programs for customer satisfaction and adoption, focusing on operational excellence and strategic initiatives to enhance customer experience. In this position, you will collaborate across departments to define objectives, build processes, and leverage data to drive measurable improvements. The ideal candidate will have extensive experience in customer success, exceptional analytical abilities, and a strong background in enterprise SaaS. #J-18808-Ljbffr Appian

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Success Strategy & Operations Lead in Mc Lean, VA vacancy
  • Appian is seeking an experienced Customer Success Strategy and Operations professional to lead initiatives that enhance customer value. This role encompasses creating customer health frameworks and driving satisfaction programs with a focus on data and strategy. Located... 
    Senior
    Work at office

    Appian

    Arlington, VA
    2 days ago
  • Appian is seeking an experienced Customer Success Strategy and Operations professional to lead initiatives enhancing customer satisfaction and adoption. This high-impact role requires excellent analytical skills and a deep understanding of customer success management within... 
    Senior

    Appian

    Washington DC
    2 days ago
  •  ...Capital Area Food Bank is seeking a Senior Manager for Senior Hunger Strategies Operations in Washington, DC. This role...  ...operations, inventory management, and leading a diverse team to streamline...  ...management experience. The successful applicant will ensure operational... 
    Senior

    The Capital Area Food Bank

    Washington DC
    4 days ago
  • $150k - $180k

     ...to them most. We operate with urgency, intensity...  ...founders who have successfully scaled to thousands of customers and exited $1B+...  ...some of the world’s leading VCs (Andreessen Horowitz...  ..., White House senior staffers, and a co-...  ...We’re looking for a Strategy & Operations Lead to... 
    Suggested
    Full time
    Work at office
    Work from home

    NITRA

    Washington DC
    3 days ago
  • $229.7k - $262.1k

    Capital One is seeking a Head of Servicing to lead their customer support strategy in McLean, VA. This pivotal role requires extensive experience in customer success and operational leadership, driving strategic improvements and enhancing customer experiences. The ideal... 
    Suggested

    Capital One

    Mc Lean, VA
    14 hours ago
  • Appian Corporation in McLean, VA, seeks an experienced Customer Success Strategy and Operations professional to join their team. This role involves leading customer satisfaction programs and initiatives that enhance enterprise customer experiences with Appian. The ideal... 
    Senior

    Appian Corporation

    Mc Lean, VA
    3 days ago
  • $120.8k - $137.9k

    Capital One is seeking a Principal Associate, eHR Strategic Operations in McLean, VA. This role involves driving HR strategy and initiatives by managing high-priority projects and collaborating with leadership across the company. Candidates should have experience in strategic... 

    Capital One

    Mc Lean, VA
    1 day ago
  • $229.7k - $262.1k

     ...Director, Head of Servicing Strategy & Operations, Capital One Travel...  ...rigorous Head of Servicing to lead our customer support ecosystem into its...  ...of growth. In this pivotal senior leadership role, you will...  ...level experience in Customer Success, Business Process... 
    Senior
    Local area
    Shift work

    Capital One National Association

    Mc Lean, VA
    3 days ago
  • Black & Veatch seeks a Construction Operations Manager to lead high-impact construction execution for EPC...  .... This role is critical in ensuring successful project delivery through effective resource management and execution strategies. A minimum of 10 years of EPC experience... 
    Senior

    Black & Veatch

    Arlington, VA
    4 days ago
  •  ...is seeking a Cyber Third Party Risk Reduction (CTPRR) Senior Manager, Operations Manager to lead the day-to-day execution and continuous improvement of...  ...party risk management lifecycle. You will bridge risk strategy with operational delivery, guiding a team responsible... 
    Senior

    Information Technology Senior Management Forum

    Mc Lean, VA
    1 day ago
  • COMFORT SYSTEMS is looking for a Senior Business Manager of Fraud Operations Strategy based in McLean, Virginia. The successful candidate will lead a high-performing team, overseeing complex data analysis to develop and implement fraud strategies. Prior experience in quantitative... 

    COMFORT SYSTEMS

    Mc Lean, VA
    3 days ago
  • $200.7k - $229.1k

    Capital One is seeking a Senior Business Manager of Fraud Operations Strategy to lead a team focused on fraud detection and prevention. You will analyze complex transaction-level data and create strategies to mitigate fraud risk while collaborating with stakeholders to... 

    Capital One

    Mc Lean, VA
    14 hours ago
  • $80.9k - $150.3k

     ...where humans with agents drive customer success together. Here, ambition...  ...all. The Public Sector Sales Strategy Analyst will play a crucial...  ...of strategic planning, sales operations, finance, and sales...  ...organization and provides exposure to senior executives.... 
    Senior

    salesforce.com, inc.

    Mc Lean, VA
    4 days ago
  • Sortly is seeking a Principal Revenue Operations leader to drive GTM strategy and operational backbone across Sales, Marketing, Customer Success, and Customer Experience. You will partner with the CRO and act as a trusted proxy in leadership forums to ensure alignment... 
    Senior
    Remote work

    Sortly

    Washington DC
    2 days ago
  • Iridium Satellite LLC in McLean, Virginia is seeking a Senior Digital Marketing Operations Manager. In this role, you will manage complex...  ...while driving demand generation and digital engagement strategies. You'll lead efforts to optimize martech tools, analyze data for... 
    Senior

    Iridium Satellite LLC

    Mc Lean, VA
    14 hours ago
  •  ...Association in McLean, VA is seeking a Sr. Director, Head of Servicing Strategy & Operations for Capital One Travel. This pivotal role shapes the customer support ecosystem to ensure growth and operational success while integrating technology and data for enhanced customer... 

    Capital One National Association

    Mc Lean, VA
    3 days ago
  • Senior Business Manager, Fraud Operations Strategy The Senior Business Manager of Fraud Operations Strategy will lead a high-performing team of data science and risk professionals dedicated to protecting the global payment network. This role is responsible for overseeing... 
    Senior
    Local area

    COMFORT SYSTEMS

    Mc Lean, VA
    3 days ago
  • Capital One seeks a Senior Manager of Business Analysis in McLean, VA, to lead strategic decision-making and problem-solving initiatives. You will develop business strategies and lead team efforts to drive growth and improve analytical processes. The ideal candidate has... 
    Senior

    Capital One

    Mc Lean, VA
    14 hours ago
  • $137.3k - $181.7k

    Senior Security Strategy & Operations Specialist Join to apply for the Senior Security Strategy...  ...with government customers, DIB partners, and internal...  ...support security initiatives. Lead continuous improvement...  ...Skills/Experience) Successfully completed a Tier 5 Investigation... 
    Senior
    Permanent employment
    Visa sponsorship
    Work visa
    Relocation package
    Flexible hours
    Day shift

    Boeing

    Arlington, VA
    14 hours ago
  • $96.9k - $169.5k

     ...Description AWS is seeking a Specialist Strategy & Sales Operations Lead, to drive data-driven decision-...  ...to increase revenue growth and customer acquisition. Proactively analyzes sales...  ...that’s why customers from the most successful startups to Global 500 companies trust... 
    Flexible hours

    Amazon

    Arlington, VA
    14 hours ago
  • $164.8k - $188.1k

     ...skills to address major company challenges and lead the Enterprise Arbitration team. Responsibilities include developing business strategies, leading product modeling efforts, mentoring analysts, and ensuring optimal customer experiences. Candidates must hold a Bachelor'... 
    Senior

    Capital One National Association

    Mc Lean, VA
    14 hours ago
  • Snowflake in the United States seeks a Senior Technical Delivery Director to lead Technical Delivery Managers and Solutions Architect teams...  ...Snowflake Services Delivery. You will shape strategies to accelerate customer success and oversee complex engagements to deliver... 
    Senior

    Snowflake

    Mc Lean, VA
    1 day ago
  •  ...in Arlington, Virginia is seeking a Manager for Product Management focused on Small Business Services. This role will lead the development of strategies to drive growth in the SME services market, engaging with cross-functional teams to innovate and execute effective go... 
    Senior

    JobPath

    Arlington, VA
    3 days ago
  • Mission+ is seeking a Manager for Product Management - Small Business to lead the development and execution of SME Services strategy across the Americas. This role will require building relationships with partners and leading cross-functional teams to drive innovation and... 
    Senior

    Mission+

    Arlington, VA
    3 days ago
  • Freddie Mac is seeking a Project Management Senior to join the Risk Strategy Execution team within the Single-Family Credit Risk Management Division...  ...with executive leadership to ensure controlled, successful project delivery in a dynamic environment. #J-18808-Ljbffr... 
    Senior

    Freddie Mac

    Mc Lean, VA
    2 days ago
  •  ...Technologies, Inc. is seeking a Project Manager to support FDA health advisory initiatives in the McLean, VA area. The role focuses on leading high-impact, cross-functional projects with executive exposure and accountability for delivery quality. You will manage multiple... 
    Senior

    Dovel Technologies, Inc

    Mc Lean, VA
    2 days ago
  •  ...performing teams, driving customer success, and delivering...  ...Federal Government. As a Senior Director of Service...  ...development, operations & maintenance (O&M),...  ...Leadership & Service Delivery Lead a portfolio of...  ...execute annual portfolio strategies that support organizational... 
    Senior
    Contract work
    Work at office
    Remote work

    ITCON Services

    Vienna, VA
    4 days ago
  •  ...oversee a wide range of impactful projects within the Bank Operations Command Center. This role involves leading projects, mentoring junior project managers, and working closely with stakeholders to ensure successful delivery. The ideal candidate will have over 5 years of... 
    Senior

    Capital One

    Mc Lean, VA
    14 hours ago
  • $163.9k - $187.1k

     ...Sr. Manager, Day 2 Operations Lead (Hybrid) As the Day 2 Operations Senior Manager within the Enterprise Payments Operations...  ...and ACH returns, all Bank and Customer adjustments, foreign check...  ...during disaster recovery scenarios. Strategy & Process Improvement Process Modernization... 
    Senior
    Hourly pay
    Full time
    Part time
    Work at office
    Local area
    Remote work
    3 days per week

    Capital One

    McLean, VA
    3 days ago
  • Guidehouse is seeking an experienced operational effectiveness professional in McLean, Virginia. This role requires an active TS/SCI clearance...  ...supporting sensitive activities and collaborating with senior leaders on critical national programs. Guidehouse’s benefits package... 
    Senior

    Guidehouse

    Mc Lean, VA
    14 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Customer Success Strategy & Operations Lead. Be the first to apply!