Senior Customer Success Strategy & Operations Lead
Appian Corporation
Appian is seeking a Customer Success Strategy and Operations professional to join the Chief Customer Office. This role involves leading programs for customer satisfaction and adoption, focusing on operational excellence and strategic initiatives to enhance customer experience. In this position, you will collaborate across departments to define objectives, build processes, and leverage data to drive measurable improvements. The ideal candidate will have extensive experience in customer success, exceptional analytical abilities, and a strong background in enterprise SaaS. #J-18808-Ljbffr Appian
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Success Strategy & Operations Lead in Mc Lean, VA vacancy
- Appian is seeking an experienced Customer Success Strategy and Operations professional to lead initiatives that enhance customer value. This role encompasses creating customer health frameworks and driving satisfaction programs with a focus on data and strategy. Located...SeniorWork at office
- ...Job Description JRAD is seeking a Senior Operations Strategy & Policy Analyst to provide strategic... ...Civil Engineer Operations (AF/A4CF). The successful candidate will support enterprise-... ...improvements and solutions. Experience leading cross-functional teams, coordinating...SeniorFull timeContract workWork at officeFlexible hours
Joint Research and Development, LLC
Arlington, VA28 days ago - Capital One seeks a Senior Manager, Business Analysis to apply strategic... ...company challenges. You will lead teams of top professionals to develop and test strategies that impact the bottom line in... ...Enterprise Product and Experience (EPX) Operations team, collaborating with...Senior
- ...of our Armed Forces. They have an immediate need for a Senior Operations Strategy Lead to work a hybrid schedule at the Pentagon . In this role... ...barriers, and develop mitigation strategies to support successful execution. Monitor compliance with Civil Engineer Operations...SeniorContract workImmediate startOverseas
$90k - $100k
...government and commercial Customers in the natural, built,... ...and program management, operations and maintenance services,... ...Are: This position as a Senior Operations Strategy Lead supports Air Force Civil... ...communication and collaboration. Successful results of preemployment...SeniorLocal areaOverseas- Strategic Analysis, Inc. in Arlington, VA seeks an Executive Operations & Strategic Integration Lead to serve as a senior advisor and integration partner to the Government Program Manager for a portfolio of technically advanced capabilities. The role operates in a Chief...SeniorFor contractors
- Capital One in McLean, VA is seeking a Senior Manager, Project Management for HR Strategic Operations. The role drives strategy, governance, and execution on high-priority HR initiatives, partnering with senior leaders to deliver measurable business impact. You will design...Senior
- Appian Corporation in McLean, VA, seeks an experienced Customer Success Strategy and Operations professional to join their team. This role involves leading customer satisfaction programs and initiatives that enhance enterprise customer experiences with Appian. The ideal...Senior
- ...Services LLC in Arlington, VA seeks a Senior Business Operations Manager to integrate contracting,... ...finance, and program operations while leading process improvements across government... ...and align operations with leadership strategy in a fast-paced environment. #J-1880...Senior
- Zachary Piper Solutions seeks a Sr. Mgr. - Card Operations & Strategy Integration to support a major federal credit union. This onsite role can... ...from McLean, VA or San Antonio, TX or Omaha, NB. You will lead end-to-end technical integration for credit card portfolios...Senior
- Capital One in McLean, VA seeks a Senior Manager, Project Management to drive strategy and execute high-priority initiatives for the Global Enterprise Communications... ...influence senior stakeholders from day one. You will lead cross-functional projects, craft strategic updates...Senior
- ...proactive Principal Associate to lead the Debit Horizontal... .... You will drive governance, strategy, and risk oversight across Debit... ...process management and banking operations, with a hybrid work arrangement... ...and escalate major risks to Senior Management as needed. #J-188...
- ...Technologies in the Washington DC area is seeking a Senior Principal, Business Development to lead growth campaigns across the Maritime sector.... ...reinforce relationships with DoW and US Navy customers, shape capture strategies, and coordinate internal teams to pursue new...Senior
- Capital One in McLean, VA is seeking a Manager, Project Management to drive strategy and execute on high-priority projects. You will collaborate with stakeholders across the company and mentor a team. The role emphasizes strong communication, risk management, and delivering...SeniorFull time
$218.4k - $365.2k
...humans with agents drive customer success together. Here,... ...career at the company leading workforce transformation... ...are seeking a Senior Director to lead the... ...establish the frameworks and operating processes that govern... ...to align technology strategy with organizational...SeniorFull timeSalesforce
Washington DC1 day ago- Air & Space Force Solutions (ASFS) within BAE Systems Inc. seeks a seasoned Business Operations Manager to lead cross-functional operations across DoD programs at ASFS. The role is based on-site in McLean, VA, with 10% travel and an active Top Secret clearance. Responsibilities...Senior
- Publicis Sapient is seeking a Senior Principal to help grow the Management Consulting and Strategy practice and shape goal-oriented Digital Business Transformations for clients. You will deliver strategic advice in the early stages of transformations and work in multidisciplinary...Senior
- Capital One is hiring a Principal Associate, HR Strategic Operations in McLean, VA. You will drive strategy and oversee high-priority HR projects with cross-... ...improvements within a fast-paced environment. #J-18808-Ljbffr Information Technology Senior Management Forum
- Description Senior Declassification Operations Lead At B&A, we foster and embrace a distinct set of... ...incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring... ...‑sharing activities. Develop strategies to improve declassification...SeniorFull timeWork at officeLocal area
- Capital One is seeking a Manager, Project Manager to drive strategy and execute high-priority projects across the company. You will partner... ...bottom line. Expect responsibility from day one and a chance to lead alongside top talent. You will guide project plans, manage risk,...Senior
- Hilton in McLean, VA seeks a Senior Manager, Development Operations to lead the Sales Analyst team and collaborate with Developers on growing our hotel portfolio... ...gaps. You will partner with Development Analytics, Strategy, and Marketing to deliver proactive analyses and...Senior
$200.7k - $229.1k
...Senior Business Manager, Fraud Operations Strategy The Senior Business Manager of Fraud Operations Strategy will lead a high-performing team of data science and risk professionals dedicated to protecting the global payment network. This role is responsible for overseeing...SeniorFull timePart timeLocal areaCapital One
McLean, VA1 day ago$177.7k - $202.8k
...Overview Senior Manager, Project Management - Learning & Development Strategic Operations and Facilitation Lead Capital One’s Learning & Development Strategic Operations team... ...partner teams, and learning facilitation strategy—someone who can build strong cross-...SeniorFull timePart timeLocal areaFlexible hoursCapital One
McLean, VA9 days ago- Capital One is seeking a Senior Manager, Business Analysis in McLean, VA to apply strategic and analytical... ...problem solving. The position involves leading and mentoring teams, developing pricing and product strategies for lending products, and coordinating multi-project...Senior
$200.7k - $229.1k
As a Senior Manager, Business Analysis at Capital... .... You will lead and team with world... ...develop and test strategies that ultimately impact... ...Experience (EPX) Operations team. Spanning... ...life for Capital One customers and associates.... ..., and competitive success for Capital One in...SeniorFull timeTemporary workPart timeLocal areaShift work$140k - $170k
Leads customer marketing strategy and execution across onboarding, adoption, engagement, retention, expansion... ...adoption Partner with Customer Success and Sales to align marketing touchpoints... ...briefs, stakeholder updates, and operating rhythms that keep programs moving forward...SeniorFull timeWork at officeBloomberg Industry Group
Arlington, VA1 day ago$100.88k - $212.16k
...business outcomes at scale. As a Senior Principal Contract Specialist, you will lead the strategy, negotiation, and execution of... ...and visible programs. You will operate as a trusted advisor to... ...and risk decisions, and ensuring successful outcomes across a diverse portfolio...SeniorContract workRelocationRelocation packageEsri
Vienna, VA5 days ago- Capital One’s Marketing, Messaging, and Personalization team seeks a Senior Director, Business Analysis and Strategy to lead enterprise marketing product capabilities and transform operations. You will partner across IT, Finance, Brand, and marketing to define the marketer...Senior
- ...seeking a Sr Director, Product Management to lead high-impact digital product initiatives and drive value through customer-centered design and technology-led delivery.... ...will partner across business lines to translate strategy into scalable product solutions and oversee...Senior
- ...Process Manager to drive efficiency through hands-on project management, data analysis, and executive communication. You will influence senior leaders to fund and launch complex improvements and coordinate cross‑functional teams across quarterly reviews and budgeting cycles...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Success Strategy & Operations Lead. Be the first to apply!
Related searches
- operations lead Mc Lean, VA
- operations leader Mc Lean, VA
- senior manager customer operations Mc Lean, VA
- senior software engineer ruby on rails Mc Lean, VA
- sr finance manager Mc Lean, VA
- senior customer service Mc Lean, VA
- senior business manager Mc Lean, VA
- senior account executive Mc Lean, VA
- senior accounts receivable analyst Mc Lean, VA
- senior account director Mc Lean, VA