Senior Strategy Lead — Customer Success & Operations
Appian Corporation
Appian Corporation in McLean, VA, seeks an experienced Customer Success Strategy and Operations professional to join their team. This role involves leading customer satisfaction programs and initiatives that enhance enterprise customer experiences with Appian. The ideal candidate will have over 8 years of relevant experience in customer success within a SaaS environment, coupled with strong analytical and strategic skills. The position requires collaboration across various departments and the ability to drive measurable improvements. #J-18808-Ljbffr Appian Corporation
- Appian is seeking an experienced Customer Success Strategy and Operations professional to lead initiatives that enhance customer value. This role encompasses creating customer health frameworks and driving satisfaction programs with a focus on data and strategy. Located...OperationsSeniorWork at office
- Appian is seeking a Customer Success Strategy and Operations professional to join the Chief Customer Office. This role involves leading programs for customer satisfaction and adoption, focusing on operational excellence and strategic initiatives to enhance customer experience...OperationsSeniorWork at office
- ...is seeking a Sr. Business Manager - EP Strategy & Analytics in McLean, VA. The role centers... ...performance across channels. You will lead a team of analysts, drive data-driven decision... ...making, and partner with IT, Sales, Operations, Finance to improve profitability and...OperationsSenior
- Capital One is hiring a Senior Manager, In-person Experience Strategy in McLean, VA. You will lead a team focused on customer experience measurement, in-store improvements for cafes... ...-functional efforts with IT, Sales, Operations, and Finance. Strong analytics and leadership...OperationsSenior
- ...is seeking an Administrative Officer to lead the Financial & Administrative Support Services (FASS) Unit. This senior role manages fiscal, procurement and admin operations and serves as a principal advisor on financial strategy and resource allocation. The position emphasizes...OperationsSenior
- ...opportunities and drive insights for product and pricing strategies in lending. You will perform data modeling and... ...analyses to inform marketing efforts and customer experiences, working closely with IT, Sales, and Operations. The role emphasizes hypothesis testing,...OperationsSenior
$112.8k - $257k
...development of critical policy and strategy initiatives that shape the... ...in nuclear enterprise operations, planning, and modeling, you... ...Experience coordinating with senior government and military leaders... ...in person at a Booz Allen or customer facility. Hybrid: If this position...OperationsSeniorWork at officeLocal areaRemote work$125k - $250k
...Appian is looking for an experienced Customer Success Strategy and Operations professional to join the Chief... ...Office's team. In this role, you will lead a portfolio of adoption and customer... ...performing organization.Ability to influence senior stakeholders, present with clarity,...OperationsWork experience placementWork at officeLocal areaFlexible hours- Capital One in McLean, VA is seeking a Sr. Business Manager in EP Strategy & Analytics to shape strategic initiatives across payments. You will lead a team of analysts, partner with IT, Sales, Operations, and Finance to test strategies, build business cases, and drive profitability...OperationsSenior
- STR is seeking a highly motivated Senior Procurement Administrator with federal procurement... ..., VA. You will oversee procurement operations across defense and government programs and... ..., and help shape STR’s procurement strategy to deliver measurable results in cost, schedule...OperationsSenior
- Acclaim Technical Services in McLean, VA, is seeking a Senior Operations Officer with TS/SCI clearance. The ideal candidate will have over 20 years of experience leading operations and demonstrated knowledge of modern mitigation methods. Key skills include strong analytical...OperationsSeniorFull time
$95k - $140k
...enrollment, student success, institutional strategy, data analytics, and... ...our Careers page. Senior Director, Research... ...Advisory Services Terrain Lead (Higher Ed... ...broad strategic and operational fluency required of... ...learning experiences. Customer Success and...OperationsSeniorRemote work$130k - $155k
You will define and lead the strategy and operations for our content acquisitions function, focused on sourcing... ...strategies with evolving customer needs and product priorities.You will... ...content concepts and their measures of success. Improve our reporting processes and...OperationsSeniorFull timeShift work- Insight Global is seeking a Senior Manager of Proposals to lead a high-visibility, mission-driven government contracting... ...development, capture, pricing, and operations to deliver compliant, compelling content and winning strategies. You will build scalable processes,...OperationsSenior
- A leading fintech company is seeking a Sr. Manager of Business Analysis to lead operations analytics and drive high-impact strategies. This role requires a data-driven leader who can coach a growing team and partner with executives to enhance efficiency and revenue. The...OperationsSenior
- ...VA seeks an Innovation and AI Technology Lead to provide technical leadership for... ...in enterprise systems, network and Cloud operations supporting the Bureau of Diplomatic Security... ..., security, and resilience, driving strategy for AI, SRE, DevSecOps and cloud migrations...OperationsSeniorWork at office
- ...Principal of Financial Planning & Analysis to lead budgeting, forecasting, and performance... ...organization. You will shape financial strategy, enhance MIS, and deliver insights to... ...across development, commercial, operations, and finance #J-18808-Ljbffr Blue EnergyOperationsSenior
- Huntington Ingalls Industries is seeking a senior Business Developer for a remote opportunity within the All Domain Operations group. The role emphasizes market analysis, capture planning, proposals, and customer engagement to win DoD-related professional services contracts...OperationsSeniorRemote job
$120k - $190k
Overview LMI is seeking a Supply Chain Risk Management Strategy and Implementation Lead to support the design, development, and implementation... ...expert who understands how to translate SCRM policy into operational processes, governance structures, data requirements, and...OperationsFull timeContract workShift work$105.4k - $207.8k
...unlock new levels of financial and operational excellence. Recruiting for this role ends on 09/30/2026. As a Senior Consultant and ServiceNow Platform Lead within our Finance Transformation Tech... .... The team works across finance strategy, process, operations, and technology...OperationsSeniorLocal areaVisa sponsorship- People Stretch Solutions is seeking a Senior Manager/Director to own end-to-end client engagements in strategy and AI governance. You will partner with the Founder to shape work, run engagements independently, and present to senior stakeholders. This hands-on role sits...Senior
$155.4k - $210.2k
...developing and executing the strategy by which AWS delivers... ...for scaling and operating AWS’ diverse, low-cost... ...risks, mitigations and successes to C level and VP... ...job responsibilities- Lead the development and execution... ...that ensure our customers have continual access...OperationsSeniorContract workFor contractorsFlexible hours$112.94k - $188.24k
...currently seeking a IT Governance & Strategy Lead to join our team in... ...improvement opportunities.Determine operational objectives for business... ...project, and task goals for senior government officials.... ...committed to accelerating client success and positively impacting society...OperationsFull timeTemporary workWork at officeRemote workFlexible hours- Humana's Corporate Strategy team is a small, high-performing group that works closely with senior leadership to establish the future course for the company. In Corporate Strategy, you will identify and analyze growth opportunities and work with business leaders to prioritize...Senior
$229.7k - $262.1k
...Director, Head of Servicing Strategy & Operations, Capital One Travel... ...rigorous Head of Servicing to lead our customer support ecosystem into its... ...of growth. In this pivotal senior leadership role, you will... ...level experience in Customer Success, Business Process...OperationsSeniorFull timePart timeLocal areaShift work$136k - $204k
Freddie Mac is seeking a senior role focusing on capital markets to manage interest rate and liquidity risk. You will mentor junior team members while developing strategies that influence Freddie Mac's enterprise strategies. Applicants should have extensive experience in...Senior- A leading financial services firm in Virginia seeks an experienced analyst to identify business challenges, recommend solutions, and support product strategies. The ideal candidate has a Bachelor's or Master's degree in a quantitative field, with 2+ years of analysis experience...Senior
- ...Apogee Global RMS is seeking a Senior Cybersecurity Engineer / Offensive Security Lead to support high‑visibility federal and IC programs. This role is designed for operators who bring hands‑on offensive tradecraft, current certifications, and recent red‑team experience...OperationsSeniorFull time
$160k - $240k
...Shield AI’s technology actively supports operations worldwide. For more information,... ...Description: Shield AI is seeking a Strategy & Operations Lead to help define enterprise strategy... ...collaboratively across teams and influence senior stakeholders. U.S. citizenship...OperationsSeniorFull timeTemporary workPart timeWorldwide- Venesco, LLC is seeking a Senior Regulatory Affairs Scientist to lead submission strategies and regulatory interactions for innovative medical products. This full-time role offers a hybrid work model based in Falls Church, Virginia. The ideal candidate will have at least...SeniorFull time
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