Senior Strategy Lead — Customer Success & Operations
Appian Corporation
Appian Corporation in McLean, VA, seeks an experienced Customer Success Strategy and Operations professional to join their team. This role involves leading customer satisfaction programs and initiatives that enhance enterprise customer experiences with Appian. The ideal candidate will have over 8 years of relevant experience in customer success within a SaaS environment, coupled with strong analytical and strategic skills. The position requires collaboration across various departments and the ability to drive measurable improvements. #J-18808-Ljbffr Appian Corporation
- Appian is seeking an experienced Customer Success Strategy and Operations professional to lead initiatives that enhance customer value. This role encompasses creating customer health frameworks and driving satisfaction programs with a focus on data and strategy. Located...OperationsSeniorWork at office
- Appian is seeking a Customer Success Strategy and Operations professional to join the Chief Customer Office. This role involves leading programs for customer satisfaction and adoption, focusing on operational excellence and strategic initiatives to enhance customer experience...OperationsSeniorWork at office
- ...Capital One National Association seeks a Senior Business Manager, In-person Experience Strategy, to lead analytics-driven initiatives shaping in-store customer experiences across cafes and... ...analysis, and collaboration with IT, Sales, Operations, #J-18808-Ljbffr Jobleads-USOperationsSenior
- Capital One is seeking a Senior Manager, Business Analysis to lead the SBB/Treasury and Payments Solutions team... ...collaboration with IT, Sales, and Operations. In this role you will oversee... ...Merchant Services, and Debit Card strategy, supervise 3-4 analysts, develop pricing...OperationsSenior
$150k - $200k
Cahaba Federal Solutions seeks an Army Senior Intelligence Strategist to support the Strategy & Initiatives Division under the Army Deputy Chief of Staff, G-... ...clearance and a bachelor's with 10+ years applying operations research to national security. Cahaba offers competitive...OperationsSenior$125k - $250k
...Appian is looking for an experienced Customer Success Strategy and Operations professional to join the Chief... ...Office's team. In this role, you will lead a portfolio of adoption and customer... ...performing organization.Ability to influence senior stakeholders, present with clarity,...OperationsWork experience placementWork at officeLocal areaFlexible hours- ...Overview: Cvent is a leading meetings, events, and... ...and ~34,000 customers worldwide, including... ...organization's long-term strategy and operating model with the Chief... .... Advise Customer Success, Support, Professional... ...value. Serve as a senior Customer Services leader...OperationsSeniorWorldwide
- Arlo Solutions in the Washington, DC area seeks an Influence, Deception, and Perception Management Activities Staff Officer SME Level IV to support the Office of the Under Secretary of War for Intelligence and Security (OUSW(I&S)) SASP. The position is located at the Pentagon...OperationsSeniorWork at office
- ...Summary The Service Strategy Senior Manager is a client-facing... ...executive level and leading cross-functional... ...strategies to improve customer loyalty, retention, and... ..., technology, and operations skillsets, including... ...zonesOwning the commercial success of engagements,...OperationsSeniorSeasonal workLocal areaVisa sponsorship
- ...hiring is currently seeking a Senior Talent Acquisition, Workforce Readiness and Retention Lead. Job SummaryThe Enterprise Recruiting... ..., and ensuring continuity of operations across CONUS and OCONUS... ...geographic regions.Oversee sourcing strategies, candidate engagement,...OperationsSeniorContract workFor subcontractorWork at officeLocal areaRemote workFlexible hours
- A leading fintech company is seeking a Sr. Manager of Business Analysis to lead operations analytics and drive high-impact strategies. This role requires a data-driven leader who can coach a growing team and partner with executives to enhance efficiency and revenue. The...OperationsSenior
- ...seeking an experienced business communications partner to translate strategy into clear, executive-ready materials that support day-to-day... ...content across channels while collaborating with strategy, product, sales, risk, and operations teams. #J-18808-Ljbffr Freddie MacOperationsSenior
- Bloomberg Industry Group is seeking a Senior Procurement Manager to provide leadership across procurement operations, source-to-pay processes, and supplier management. The... ...cloud, cybersecurity, and AI procurement, and lead transformation initiatives to enable data-driven...OperationsSenior
- A technology staffing agency is seeking a Senior Director of ATM Technologies located in McLean, Virginia. This role involves driving... ...skills and significant experience in project management and IT operations. This position offers an excellent opportunity for leadership in...OperationsSenior
- ...Capital One is seeking a Senior Business Manager for AIML Product Strategy to shape the AI/ML roadmap and strategic direction. You will work with senior leaders and strategists to identify leverage points and drive actionable plans across business lines. The role requires...Senior
- ...Capital One is seeking a Senior Business Manager for AIML Product Strategy in McLean, VA. You will shape the AI/ML platform strategy, work with a team of strategists and AIML leadership, and translate vision into actionable roadmaps across lines of business. You will...Senior
$100k - $158k
...experienced Oracle Payroll Lead -Senior Consultant, you will have the... ...clear documentation.* Produce operational artifacts: runbooks, support... ...issues and align talent strategies with their strategic visions... ...& Operations works with the Customer group to bring a flexible capability...OperationsSeniorFlexible hours$172.5k - $260.1k
...where humans with agents drive customer success together. Here, ambition... ...your career at the company leading workforce transformation in... ...team is seeking a Business Strategy Senior Manager. The Business... ...enterprise business strategy, operating model design, and value realization...OperationsSeniorFull timeLocal areaRemote work- Americans for Prosperity seeks a senior, high-impact Political Scout Manager to lead political recruitment and strategy across federal and state offices. You will work with senior state leadership, internal stakeholders, and notable political figures to shape candidate...Senior
- ...seeking an experienced TSA Program Manager/Engagement Lead to guide strategic consulting support for the... ...into actionable initiatives and coordinating across strategy, policy, engagement, and program execution. As a senior member of LGI's TSA account, you will help...Senior
- ...infrastructure, policy, and delivery for federal customers, operating at the intersection of national strategy and real-world implementation. The candidate blends senior leadership with hands-on delivery,... ...partnering with the Account Growth lead to advance mission outcomes. #J-188...Senior
- Energix North America’s Arlington, VA headquarters seeks a Senior Manager, Interconnection & Regulatory Affairs to lead interconnection strategy across PJM, MISO and utilities, and to monitor regulatory developments that affect project timelines and economics. The role...Senior
$155.4k - $210.2k
...developing and executing the strategy by which AWS delivers... ...for scaling and operating AWS’ diverse, low-cost... ...risks, mitigations and successes to C level and VP... ...job responsibilities• Lead the development and execution... ...that ensure our customers have continual access...OperationsSeniorContract workFor contractorsFlexible hours- QED Systems LLC in Arlington, VA is seeking a Full-Time Policy Lead within the Strategy Plans and Policy (SPP) Branch. This role provides expert analysis on all Protection functions for policy improvements and risk management. You will coordinate with ARSTAF, ACOMs/ASCCs...SeniorFull timeRemote work
- Amazon is seeking a Senior Communications Security (COMSEC) Manager to own the strategy and growth of the COMSEC program for AWS. You will lead COMSEC officers across the United States, build relationships with government customers and vendors, and travel up to 20% to meet...Senior
$200.7k - $229.1k
...Manager, Card Technology Strategy team Summary: As a Senior Business Manager at... .... You will lead the collaborative problem... ...card business. The successful candidate brings a... ..., data, digital customer experiences, tech talent... ...: IT, Sales, Operations, Finance and others...OperationsSeniorFull timeTemporary workPart timeLocal areaShift work$16.05 - $20.1 per hour
...Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose... ...champion the quality of life for all seniors. As a Lead Dining Server, you support daily dining operations while modeling hospitality, service excellence, and...OperationsSeniorFull timeShift work- ...technology actively supports operations worldwide. For more information... ...Job Description: Shape the strategy behind the next generation of... ...KPIs and milestones. Lead the planning and execution of... ...collaboratively across teams and influence senior stakeholders. U.S....OperationsSeniorFull timeTemporary workPart timeWorldwide
- Capital One seeks a Senior Business Manager to apply strategic and analytical skills to major company challenges. You will lead teams of analysts and partner with Product, Design... ...and Engineering to shape product strategy and operations in the EPX Strategy group. In this...OperationsSenior
- Capital One in McLean, VA is seeking a Senior Manager, Project Management for HR Strategic Operations. The role drives strategy, governance, and execution on high-priority HR initiatives, partnering with senior leaders to deliver measurable business impact. You will design...OperationsSenior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Strategy Lead — Customer Success & Operations. Be the first to apply!
- senior living Mc Lean, VA
- senior associate vice president Mc Lean, VA
- senior app developer Mc Lean, VA
- senior ml engineer Mc Lean, VA
- senior application support engineer Mc Lean, VA
- senior recruitment consultant Mc Lean, VA
- senior manager data analytics Mc Lean, VA
- senior devops Mc Lean, VA
- senior marketing strategist Mc Lean, VA
- senior internal audit Mc Lean, VA



