Senior Experience Strategy Lead — In-Store CX
Jobleads-US
Capital One National Association seeks a Senior Business Manager, In-person Experience Strategy, to lead analytics-driven initiatives shaping in-store customer experiences across cafes and branches. You will supervise a team of analysts, develop measurement infrastructure, and drive action on results that impact the bottom line, with a focus on experience and strategy within Capital One Retail.
The role demands strong leadership, rigorous analysis, and collaboration with IT, Sales, Operations,
#J-18808-Ljbffr Jobleads-USVacancy posted 1 day ago
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