Mental Health Case Manager

Join a Winning Team at One of Colorado's Best Workplaces!The Resource Exchange (TRE)At TRE, we don't just provide services – we transform lives. Our commitment to empowering individuals and creating inclusive communities has earned us recognition as one of Colorado’s top employers for five consecutive years. But don't just take our word for it:"The standard of work and the culture of providing excellent service is something I’m proud to be a part of." Current TRE Staff Member, November 2024Why TRE is the Place for You:• Make an Impact: Advocate for and empower people of all ages and abilities, from infants to seniors, creating lasting change through collaboration with families, communities, and partners.• Work with Purpose: As part of a dedicated team, you’ll help strengthen families and promote inclusion in communities across El Paso, Pueblo, Teller, and Park counties.• Enjoy a Positive Work Environment: Join a culture that’s consistently recognized as one of the Best Workplaces in Colorado.Who We Are:At The Resource Exchange, we pride ourselves on being a team of over 400 passionate and talented staff who serve more than 12,000 individuals. From those with disabilities and mental health challenges to those in need of long-term care, we provide person-centered support focused on independence, inclusion, and collaboration.What We Offer:• Comprehensive Benefits: Health, dental, vision, Lifestyle Spending Account for health and wellness, plus pet insurance for your furry friends• True Flexibility: Flexible work schedules to fit your life (yes, we really mean it!).• Half-Day Fridays: Start your weekends early, every week!• Generous Time Off: Paid Time Off with your birthday off, paid holidays, and time to celebrate what matters most to you.• Public Student Loan Forgiveness: We're invested in your future.• Volunteer Opportunities: Paid time off to give back to the community.• Growth & Development: Leadership, career advancement, and workgroup opportunities to help you thrive.Come thrive with us! At TRE, your passion for service will be recognized, and you'll be part of a culture that celebrates making a difference.Ready to join one of Colorado’s Best Workplaces? Apply todayThe Resource ExchangePosition Title: Service Coordinator, EIDepartment: Early InterventionReports to: Supervisor EI Service CoordinationFLSA: Non-exemptSupervisor responsibilities: N/AStarting Rate: $22.32- $23.18Benefits offered: Health, dental, vision, life, disability, 401K, and other supplemental insurance options.General Description:The Early Intervention Service Coordinator understands and facilitates the entire Early Intervention Process for eligible children from initial referral through transition.Essential Duties/Responsibilities:Describing the Early Intervention Program to families in a way that is easy to understand and family friendly.Understanding family rights under Part C of the Individuals with Disabilities Education Act and teaching them to families.Ensuring family rights are protected and all timelines are met in accordance with state and federal regulations (Prior written notice, informed parental consent, Native language, Access to records, Confidentiality, Dispute resolution, 45 day timeline, 28 day timeline, 6 month and annual review dates, Funding, and Transition timelines).Maintaining a complete and accurate child record for 55-65 children and ensuring both the state and agency databases are accurate and up to date.Coordinating evaluations, collaborating with evaluation team members, and documenting evaluation results.Collecting in depth information about parent concerns, health history, and family activities that will be used to write a meaningful plan that includes routines-based child and family outcomes.Ensuring families understand the models of service provision used by the Early Intervention Program (Primary Provider and Coaching models) and support team members in using these models.Collaborating with team members to ensure the family priorities are being met and the child has the best possible outcome during their time in the Early Intervention Program.Keeping the Individualized Family Service Plan accurate and up to date.Using family-centered practices to build relationships with families, contact them regularly, and provide information about resources as needed.Coordinating and communicating with community partners to ensure families are accessing all the resources available to them and building a network of support.Preparing the family for transition out of the Early Intervention Program within the required timelines.Utilizing clear, effective, and professional communication at all times.Demonstrating flexibility and resiliency in response to change as an important key player of the Early Intervention team.Other duties as assigned.Driving responsibilities as related to job.Other Duties/Responsibilities:Participate in professional opportunities (committees, workshops, conferences, journal readings) based on personal professional development plan.Other duties as assigned.Act as transdisciplinary team facilitator and support professional role release and role expansion.Translating translates program forms for leads, as needed.Occasionally answer a phone call that comes in from the front desk if no one else is available.Job Qualifications:Knowledge, Skills and Abilities:Minimum: Excellent written and verbal communication skills. Strong advocacy skills. Good collaboration and teaming skills. Familiarity with the Colorado Springs community. Ability to speak and write clearly and effectively. Be able to convey information to others in an understandable and precise terms. Participate effectively in decision-making processes. Experience using Microsoft word and good typing skills. Excellent organization skills and follow through. Frequent driving to community locations.Education and Experience Requirements:Minimum: A Bachelor's degree from an accredited college or university; or a two-year degree plus two years of experience working with families and children with disabilities; or five years’ experience working with families and children with disabilities (experience must be specifically documented and verifiable on your application.) Excellent written and verbal communication skills. Strong advocacy skills.Preferred: Working knowledge of Medicaid Waiver programs and requirements; experience working with persons with disabilities. Knowledge of and experience working with community resources and resource development.Material and Equipment Directly Used: Computers, Printers, Copy Machines, Personal Vehicle, Surface Pro/tablets, Cell phones, Cloud based systems and software, etc.Working Environment/Physical Activities: Office and Community Locations. Moderate physical activity required, such as walking, sitting, standing, and lifting up to 20 pounds. Frequent sitting and standing, to include sitting on the floor at times. Daily typing. Frequent driving. A working vehicle, valid CO driver’s license (unless active Military family), and minimum insurance levels ($100,000/$300,000/$100,000 liability coverage) are required.This job description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with this job. Therefore, The Resource Exchange reserves the right to amend and/or modify this job description at any time. The Resource Exchange also reserves the right to stipulate hours of employment; work schedules may be changed to respond to business requirements. #J-18808-Ljbffr