Assistant Wellness Director

Assistant Wellness Director

The Assistant Wellness Director (AWD) supports the Wellness Director in the day-to-day clinical operations of the community by helping to ensure high-quality resident care, regulatory compliance, and exceptional service through the 1440 Experience. The AWD assists with QMA oversight and accountability, resident assessments, care planning, medication management, staff supervision, scheduling, clinical documentation, quality assurance, family support, and regulatory compliance while serving as a clinical resource and leader for the wellness team. This position promotes employee engagement, resident satisfaction, and a culture of teamwork, accountability, and continuous improvement.

Required Qualifications & Experience

• Licensed Practical Nurse (LPN) currently licensed and in good standing within the state of practice preferred.
• Minimum of one year of Assisted Living and/or Memory Care experience and skilled nursing experience preferred.
• Prior supervisory or leadership experience preferred.
• Knowledge of state and federal regulations governing Indiana Assisted Living and Memory Care Communities preferred.
• Strong organizational, leadership, communication, and time management skills.
• Ability to effectively prioritize multiple responsibilities in a fast-paced environment.
• Demonstrated critical thinking, clinical judgment, and problem-solving abilities.
• Proficient in PCC electronic medical records and Microsoft Office applications.
• Ability to communicate effectively with residents, families, physicians, interdisciplinary team members, and staff.

Primary Responsibilities

Clinical Operations

• Assist the Wellness Director with the daily oversight of clinical operations within the community.
• Perform resident assessments including admissions, quarterly assessments, annual evaluations, hospital return evaluations and change of condition assessments as directed by the Wellness Director.
• Assist with developing, updating, and implementing individualized service plans based on resident needs.
• Coordinate and participate in resident care conferences as needed.
• Obtain physician orders for changes in resident care, medications, treatments, and services.
• Process physician orders timely and accurately while ensuring appropriate follow-up and implementation.
• Monitor resident conditions and communicate significant changes to physicians, families, and the interdisciplinary team.
• Ensure timely completion of clinical documentation including progress notes, assessments, follow-up documentation, and care plan updates.
• Assist in coordinating resident appointments, laboratory services, therapy services, hospice services, home health, and other ancillary providers.
• Track and manage alert charting.

Medication Management

• Assist with oversight of medication and treatment administration processes.
• Review Medication Administration Records (MARs) and Treatment Administration Records (TARs) for accuracy and completeness.
• Collaborate with the pharmacy to resolve medication discrepancies, refill issues, order clarifications, prior authorizations, and medication availability concerns.
• Monitor medication documentation for compliance with company policy and state regulations.
• Ensure medication orders are accurately processed and entered into the electronic medical record.
• Track and notify resident(s) and family(s) of all new orders and complete progress note.

Staff Leadership & Supervision

• Assist with supervision, coaching, mentoring, and development of Wellness team members.
• Support employee orientation, onboarding, competency validation, and ongoing education.
• Assist with scheduling clinical staff to ensure appropriate staffing levels and regulatory compliance.
• Assist in coordinating schedule changes, call-offs, and staffing coverage.
• Participate in the on-call rotation and respond appropriately to after-hours clinical concerns.
• Serve as a clinical resource and support to nurses, QMAs, CNAs, and caregivers.
• Monitor and oversee QMAs to ensure they perform duties within their state-approved scope of practice and company policies.
• Provide timely coaching and education regarding clinical practices, documentation, and regulatory compliance.

Quality Assurance & Regulatory Compliance

• Assist with maintaining compliance with all federal, state, local, and company regulations.
• Review incident and occurrence reports for completeness and accuracy.
• Complete incident reports as needed and ensure appropriate resident assessment, physician notification, family notification, progress notes, investigation, and follow-up documentation are completed.
• Participate in root cause analysis and implementation of corrective actions following incidents.
• Assist with preparation for state surveys and regulatory inspections.
• Participate in quality assurance activities, audits, and performance improvement initiatives.
• Monitor completion of required resident assessments, documentation, education, and regulatory requirements.

Resident & Family Services

• Foster positive relationships with residents and their families.
• Communicate resident status changes and clinical concerns appropriately.
• Address resident and family questions, concerns, and service requests in collaboration with the Wellness Director.
• Promote person-centered care while supporting the community's 1440 Care Standards.

Education & Training

• Assist with planning and facilitating clinical education for wellness staff.
• Coordinate resident wellness education programs as appropriate.
• Complete required annual education, including dementia-specific training and continuing education requirements.
• Encourage ongoing staff development and competency.

Administrative Responsibilities

• Assist with maintaining accurate clinical records and regulatory documentation.
• Monitor completion of required clinical reports and audits.
• Assist with department projects, policy implementation, and process improvement initiatives.
• Participate in leadership meetings, interdisciplinary meetings, and care conferences.
• Support budget-conscious use of supplies and clinical resources.

Additional Expectations

• Demonstrate professionalism, integrity, and accountability.
• Promote teamwork and a positive work environment.
• Maintain resident confidentiality in accordance with HIPAA regulations.
• Support the organization's mission, vision, values, and 1440 Care Standards.
• Be available to work a flexible schedule, including weekends, holidays, evenings, and participation in the on-call rotation as needed.
• Perform other duties as assigned by the Wellness Director or Executive Director.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

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