Restaurant General Manager

Job Description

Job Description

We are looking for a strong, hands-on Bar & Front of House General Manager to lead daily operations at a high-volume sports bar. This position is responsible for managing the front of house team, maintaining excellent guest service, driving bar performance, and ensuring smooth operations during busy game days, late nights, and special events.

The ideal candidate thrives in a fast-paced environment, leads from the floor, understands high-volume bar operations, and can motivate a team while delivering an outstanding guest experience.

Responsibilities

Operations Management

• Oversee all front of house and bar operations during service
• Manage floor flow, seating, waitlists, and guest experience
• Ensure fast, accurate, and friendly service in a high-volume environment
• Maintain cleanliness, organization, and safety standards throughout the venue
• Monitor service quality and resolve guest concerns professionally and quickly
• Coordinate with kitchen and bar teams to ensure smooth execution during peak hours and game-day rushes

Bar Management

• Supervise bartenders, servers, hosts, barbacks, and support staff
• Monitor alcohol service and ensure compliance with all local and state regulations
• Assist with liquor, beer, and supply inventory management
• Help control pour costs, waste, and labor expenses
• Support drink promotions, specials, and event programming

Team Leadership

• Hire, train, schedule, and coach FOH staff
• Lead pre-shift meetings and communicate expectations clearly
• Maintain accountability, professionalism, and positive team culture
• Handle employee performance issues and coaching when necessary
• Lead by example with urgency, energy, and strong floor presence

Administrative Duties

• Manage scheduling based on sales volume and events
• Assist with cash handling and end-of-night reporting
• Track labor goals and sales performance
• Support ownership and upper management with operational goals and initiatives

Qualifications

• 3+ years of full service restaurant and bar management experience
• Experience in a high-volume sports bar, nightclub, or restaurant preferred
• Strong leadership and communication skills
• Ability to multitask and stay composed under pressure
• Knowledge of POS systems, scheduling software, and inventory controls
• Flexible availability including nights, weekends, holidays, and major sporting events
• TABC certification preferred

What We’re Looking For

• High-energy leadership style
• Strong guest-service mindset
• Ability to manage large crowds and fast-paced shifts
• Team-oriented attitude with strong accountability
• Passion for hospitality, sports, and nightlife atmosphere

Compensation & Benefits

• Competitive salary
• Bonus opportunities
• Staff discounts
• PTO and advancement opportunities
• Fun, high-energy work environment

ABOUT US
Scores opened in 2004 and is a favorite spot in New Braunfels for all to come relax, enjoy great food, and visit with friends. There is no such thing as a bad seat at Score’s - with two large projection screen TVs and over 20 flat screen TVs, we guarantee you a space to watch your favorite teams!

Our menu boasts all your game day favorites from sandwiches, burgers, and pizzas... to salads and even a kid’s menu! Stay tuned to our social media pages for lunch special updates - served Monday through Friday from 12 PM - 4 PM. Enjoy half price appetizers from 5 PM - 6 PM Monday through Friday too!

Scores Sports Bar & Grill offers Happy Hour drink specials seven days a week from 11:30 AM - 6:00 PM. We are a full bar so you can enjoy a large selection of specialty beers on tap and in bottles - and of course... we carry all major & premium/top-shelf liquors too!

Company Description

ABOUT US \r\nScores opened in 2004 and is a favorite spot in New Braunfels for all to come relax, enjoy great food, and visit with friends. There is no such thing as a bad seat at Score’s - with two large projection screen TVs and over 20 flat screen TVs, we guarantee you a space to watch your favorite teams! \r\n\r\nOur menu boasts all your game day favorites from sandwiches, burgers, and pizzas... to salads and even a kid’s menu! Stay tuned to our social media pages for lunch special updates - served Monday through Friday from 12 PM - 4 PM. Enjoy half price appetizers from 5 PM - 6 PM Monday through Friday too!\r\n\r\nScores Sports Bar & Grill offers Happy Hour drink specials seven days a week from 11:30 AM - 6:00 PM. We are a full bar so you can enjoy a large selection of specialty beers on tap and in bottles - and of course... we carry all major & premium/top-shelf liquors too!