Clerical Assistant 2

Clerical Assistant 2 Position

Become a Clerical Assistant 2 with the Department of Environmental Protection and help support environmental programs that serve the Southwest region. You will assist with permit processing, maintain tracking systems, and help keep office operations running smoothly. Your work will support staff, applicants, and partner agencies by keeping information accurate and organized. Join a team where your reliability and positive attitude support a mission that benefits the public.

This position supports the Waste Management Program by handling permit application processing, maintaining tracking information, and assisting staff with daily clerical needs. The role helps ensure accurate records, timely communication, and organized office operations. As a Clerical Assistant 2, you will perform the following duties:

• Permit Review: Check permit applications for completeness and accuracy before coordinating distribution to staff and agencies
• Tracking Updates: Enter permit and client information into the e-FACTS system and ensure data is maintained in a timely manner
• Correspondence Logging: Record incoming and outgoing correspondence and forward updates to the proper individuals to maintain current application files
• Fee Management: Handle penalty and permit fees by maintaining databases and transmitting information to Administrative Services
• Office Support: Prepare outgoing mail, assist with scheduling, manage supplies, and operate office equipment
• Communication Assistance: Screen calls, provide general information, and direct inquiries to the appropriate staff

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00AM to 4:00PM, Monday thru Friday with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.