Project Director

We are seeking an experienced Project Director to serve as the operational backbone of a multi-year virtual training. Working with a small team of facilitators and producers, the PD will own end-to-end coordination from scheduling and logistics to client communication and compliance tracking.This is a high-trust, high-visibility role suited to someone who is proactive, detail-oriented, and comfortable operating as a key point of accountability in a lean professional services environment.Key ResponsibilitiesSchedule ManagementDevelop and maintain a master schedule for 35–40 annual virtual training sessions across multiple participant tracksCoordinate facilitator and producer availability, ensuring coverage and contingency plans for each sessionTrack contract milestones, renewal timelines, and deliverable deadlinesMonitor session volume actuals against projections and flag variances earlyClient Relationship & CommunicationServe as a primary operational contact for the client on scheduling, logistics, and day-to-day coordinationPrepare agendas for client planning meetings and document decisions and action itemsCoordinate timely submission of post-session summary reports covering attendance, engagement, feedback, and improvement recommendationsEscalate issues promptly and always arrive with a proposed solutionInternal Team CoordinationManage onboarding logistics for facilitators and producers, including platform access and session briefingsMaintain shared trackers for session assignments, completion status, and reportingSupport compliance tracking — insurance renewals, regulatory rate updates, data security documentation — throughout the engagementQuality & Continuous ImprovementAggregate post-session feedback and surface trends for quarterly planning discussionsMaintain organized records of all session materials, reports, and client correspondenceIdentify process gaps and propose operational improvements to strengthen delivery quality over timeQualificationsRequired3+ years of project management experience in professional services, consulting, training, or a related fieldDemonstrated success managing virtual service engagements with external clientsProficiency with project tracking tools (e.g., Asana, Monday.com, Smartsheet, or equivalent)Strong written and verbal communication skills — comfortable liaising directly with institutional stakeholdersAbility to manage multiple concurrent workstreams independentlyProficiency with Zoom and virtual collaboration platformsStrongly PreferredPMP, CAPM, or equivalent project management certificationExperience supporting engagements in higher education, government, or nonprofit sectorsFamiliarity with training program operations or professional development deliveryExperience tracking contract compliance requirements (insurance, regulatory rates, data security)University training coordination experience.A PlusBackground in adult learning, instructional design, or workforce developmentExperience supporting competitive procurement or government contract environmentsWho Thrives HereDetail-oriented without losing sight of the big pictureA self-starter who surfaces problems before they become crisesCollaborative and client-focused, with a calm, professional presenceCommitted to excellence, equity, and continuous improvementJ-18808-Ljbffr