Server
The Stray Dog Bar & Grill
Job Title: Server
Job Type: seasonal and year-round, part-time and full-timeThe Stray Dog is looking for a Server who is experienced, knowledgeable, hardworking, and detail-oriented. As a server, you will create a welcoming environment, guide guests through their dining experience, and ensure each guest has had a memorable experience. If you are a proactive team player with a passion for the food and beverage industry, we want to hear from you!
Duties and Responsibilities:
- Great guests with a warm, sincere smile promptly upon seating.
- Deliver efficient, friendly service to a 3+ table section following all steps of service and bussing tables as needed.
- Exceed expectations for each guest experience and anticipate guests' needs.
- Listen to and resolve customer complaints, questions, or suggestions in a timely manner.
- Record and submit all orders, process payments, and balance all receipts accurately.
- Proficiently operate the POS system and follow cash-handling procedures.
- Serve drinks according to proper alcohol handling regulations.
- Be knowledgeable of menu details and company information to answer guest questions.
- Understand and follow procedures for food allergies, special orders, and diet restrictions.
- Complete cleaning tasks according to daily and weekly schedules.
- Complete opening and closing tasks and side work as needed during shift.
- Assist with orienting and training new employees as instructed by management.
- Participate in and contribute to staff meetings or projects designed to improve quality of service and employee productivity.
- Communicate with other FOH team members to ensure each guest's needs are fulfilled.
- Perform any other relevant tasks as instructed by management.
- At least 19 years of age
- 2+ years of serving experience preferred, not required
- Available during days, evenings, weekends, and holidays
- Strong skills in customer service, communication, planning, problem-solving, and teamwork
- High energy levels and ability to multitask in a fast-paced environment
Vacancy posted 1 day ago
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