Hotel Night Auditor - FULL TIME

3600 Elvis Presley Blvd, Memphis, TN 38116, USA Job Description We are hiring a full‑time Night Auditor for The Guest House at Graceland. The role involves evening/night hours (11:00 pm – 7:00 am) with variable days that may include weekends, evenings, holidays, and overtime as needed.

RESPONSIBILITIES:

Ensure that all guest stays are pleasant and positive. Provide night front desk service to problem solve guests’ complaints and reach a positive solution within company guidelines. Accurately compile the guest bill for presentation. Reconcile all accounts and ensure all charges are correctly posted to the proper guest account. Perform trial balance of accounts to ensure all postings are correct and make adjustment entries as necessary. Account for the daily activity and provide appropriate documentation to the General Manager. Prepare management reports, including room status reports, food/beverage reports, and housekeeping reports. Finalize the audit by clearing and storing the information and setting up for the next day. Maintain office equipment. Complete special projects as required. Other duties as assigned.

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:

Knowledge of daily hotel operations. Previous experience with Opera reservations systems preferred. Demonstrated experience as a night auditor with knowledge in accounting procedures. Familiarity with computer systems and/or property‑management systems. Strong oral and written communication skills to interact across hotel departments. Ability to maintain confidentiality and work with a wide variety of individuals. Problem‑solving skills. Minimum age 18.

PHYSICAL REQUIREMENTS:

Ability to speak clearly and distinctly in person and on the telephone. Lift packages up to 25 lb. Ability to stoop, reach, climb stairs, and stand for long periods.

CONDITIONS OF EMPLOYMENT:

Identification badge and uniform required. Neat, clean, and well‑groomed appearance at all times. No‑smoking area. Flexible hours, overtime, and holidays required. Maintain confidentiality.

SPECIAL CONDITIONS:

Experience in hospitality or hotel industry and/or education in hotel hospitality/business administration. We are an equal opportunity employer. This position will remain open until filled. #J-18808-Ljbffr Graceland, Inc.