Team Members

Job TitleResponsibilities of Crew Member includes:Morning shifts start between 4am to 7amAfternoon shifts start between 12pm and 4pmPlease make sure you are available for those start times before applying.Guest Satisfaction:Ensures each guest is highly satisfied with their experience at Dunkin' DonutsAcknowledges all guests with a friendly smile and is highly responsive to needs and special requestsResolves guest problems with a sense of urgencyCommunicates clearly with each guest in a friendly and courteous wayCompletes all orders accurately and within Dunkin' Donuts speed of service standardsConsistently serves quality food and beverages to each guestIssues a receipt with each order to provide guests with an opportunity to tell us about their visitParticipates in team service to ensure each guest is served quicklyStays focused on the guest and accomplishes all work assignments with excellenceMaintains food safety standardsContributes to the cleanliness of their workstation and the restaurantDescribes and assembles promoted products and beverages according to the current marketing promotionMonitors and adjusts the products in the back case according to Dunkin' Donuts merchandising and product appearance standardsRequirements Teamwork:Actively learns and partners with manager to complete required Dunkin' Donuts trainingSupports the training of new crew members as requestedWorks well with the team and treats people with respectResponds positively to coaching and directionArrives ready to work on timeProfitability:Handles POS transactions and payments with accuracyFollows uniform and grooming standardsClocks in and out at the scheduled timeAdheres to all processes and policiesPrepares all products following appropriate Dunkin'