Customer Service Specialist

Sr. Customer Service Specialist The Sr. Customer Service Specialist serves as the main point of contact between the company and major aerospace customers, managing all routine business activities related to customer orders. Responsibilities include processing purchase orders, coordinating schedule changes, providing post-sale support, preparing price quotes, and resolving billing disputes. The role requires strong ERP and Microsoft Office skills, excellent communication, and the ability to work collaboratively across internal teams to ensure customer satisfaction and efficient order management. erp system, aerospace, vendor communication, Manufacturing, Customer Service, order entry, portal management, contracts administration, pricing, long term agreements, kpi, AS400, Oracle, ERP, excel erp system,aerospace,vendor communication,Manufacturing,Customer Service,order entry,portal management,contracts administration,pricing,long term agreements,kpi - AS/AA degree or equivalent with at least 5 years of customer service experience - Experience in the aerospace industry - Must possess ERP system knowledge. (Experience with AS400 or Oracle is a plus - Must possess excellent communication and inter-personal skills with the flexibility to do whatever it takes to care for our customers. - Must be proficient in Microsoft Office Suite (Word, Excel and PowerPoint) to prepare spreadsheets, graphs, presentations and reports. - Candidate must be and well-organized, multi-tasking, self-starting individual. Entry Level This is a Contract to Hire position based out of Valencia, CA. The pay range for this position is $26.01 - $38.70/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) This is a fully onsite position in Valencia,CA. This position is anticipated to close on Sep 9, 2026.