Network Operations Watch Officer

Job Overview Global Service Management-Operations II (GSM-O II) within the Digital Modernization Sector of Leidos has an opening for a Network Operations Watch Officer at the DISA Joint Operations Center (DJOC) on Ft. Meade, MD. This position requires U.S. citizenship with an active TS/SCI clearance. Job Purpose As the Network Operations Watch Officer, you will enable Command and Control (C2) of the Department of Defense Information Network (DODIN) by ensuring its overall health through 24/7 monitoring, directing, controlling, coordination, de-conflicting, synchronizing, and reporting the current connectivity status of the physical layer transport supporting DODIN to DJOC Battle Captains and DISA Current Operations senior leaders. Shift and Availability This position requires shift work, at least one weekend shift per week, and may also require work on holidays. The position is also an active participant in the Contingency Support and the Emergency Readiness Group (ERG) and employees are considered emergency personnel who will perform duty functions at customer off‑site facilities within the DC Metro area. Primary Responsibilities Provide an in-depth knowledge and recommendations to the Battle Captain on potential impacts and possible routing options that can help restore key warfighter resources. Understand the physical layer of the DODIN and how it supports DISA’s mission to provide combat support. Execute in real time: Conduct an initial analysis of reported outages and contact the DJOC Battle Captain within 15 minutes of receipt, in accordance with contractual SLAs. Track current outages that will impact the DODIN such as fiber cuts, equipment failures, and facility outages. Maintain positive knowledge of the status and restoration process of Internet Access Points (IAP), Trans‑Oceanic Trunks (TOT), and high‑level high‑capacity circuits/trunks and links. Provide timely reporting for all reportable outages through published reports that ascend to the DJOC Battle Captain, DISA Director, and other senior leaders. Create network topologies and architecture diagrams as needed. Basic Qualifications Active TS/SCI security clearance. Bachelor’s degree in a relevant technical discipline and 4+ years of overall related experience. Additional experience, education, and training may be considered in lieu of degree. Experience with various Microsoft technologies such as MS Office 2013 (Word, Excel, and PowerPoint) and SharePoint. Experience with system applications: Global Ticket Management System (GTMS) Remedy, World Wide Online System (WWOLS), NCCM‑R, or Telecommunications Certification Office Support System (TCOSS). Good oral and written communication skills. Strong interpersonal, organizational, and problem solving skills. The individual needs to be flexible, dependable, and be able to multi‑task with priorities. Preferred Qualifications Currently possess DoD 8750 certification at IAT level II and Security+ce. Experience with support applications: Mission Assurance Decision Support System (MADSS) Integrated Network Management System (INMS) Direct Connect Online (DCO)

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ITIL V3

Experience briefing senior leaders Demonstrated experience of providing excellent customer service Pay and Benefits Pay Range: $73,450.00 - $132,775.00 (general guideline only) Benefits include Health and Wellness programs, Income Protection, Paid Leave, and Retirement opportunities. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #J-18808-Ljbffr Via Logic LLC