Specialist for Student Care

Job Description Housing & Food Services (HFS) has an outstanding opportunity for a Specialist for Student Care to join the team. The Specialist for Student Care supports resident wellbeing by responding to student crisis situations and coordinating the appropriate interventions, resources, and follow up. This position provides risk assessment, crisis intervention, resource coordination, and support planning for residents experiencing mental health concerns and/or other significant wellness related issues. Responsibilities Crisis Response (35%) Serves in the Residential Life on-call rotation of 3 staff throughout the academic year, when classes are in session, to respond to mental health crisis and other wellness concerns as they occur for a residential population of over 9,500 residents Implements departmental and university emergency and crisis response protocols Collaborates and consults with other Student Life professionals regarding residents in need of additional support and resources Supports case management and return planning for residents following hospitalization, transport, or other significant crisis incidents Provides follow-up with residents, campus services and other involved parties as needed Students of Concern Process Management (30%) Reviews, triages, and assigns student of concern reports among Residential Life Care Team staff Ensures community staff adherence to established guidelines and provides consultation, direction, and feedback as needed Guides staff in the appropriate use of the student care database, including interpretation and application of program guidelines and student care protocols Reviews documentation related to care and crisis response to ensure accuracy, timeliness, and compliance with departmental standards Maintains resident crisis records and develops additional resources as needed or assigned Assesses resident concerns and coordinates the appropriate interventions, referrals, and follow-up services in collaboration with campus partners Facilitates follow-up meetings with students of concern following medium to high-level incidents Recommends follow-up steps to Residential Life staff for lower-level students of concern situations in accordance with the established Student of Concern Guidelines and recommendations from the Counseling Center Liaison Serves as the primary point of contact for hospital staff after students of concern have been voluntarily or involuntary transported due to the severity of their mental health concern Supports completion of follow up measures including assigned meetings, consultations, referrals, and other care recommendations, in coordination with campus partners Keeps supervisor informed of ongoing significant student concern situations and determines when a report should be referred for further review by the supervisor, Director of Residential Life and/or the Student Care Team Residential Life Student Care Responsibilities (20%) Facilitates resident meetings regarding risky behaviors Facilitates resident meetings regarding housing accommodations Coordinates programmatic efforts to implement in communities across campus designed to educate residents on mental health resources Coordinates with campus partners to provide support for residential students Administers the Suicide Intervention Program for high-risk residents Provides leadership to the Residential Life Student Care Committee Represents Residential Life at campus-wide Student Care Team Residential Life Assessment Responsibilities (5%) Compiles data and submits quarterly and annual statistical reports regarding the student of concern process Analyzes Residential Life Student of Concern data to ascertain programmatic needs Records Management (5%) Maintains accurate electronic case management records in Advocate database Communicates database efficiency and critical issues to supervisor Prepares and distributes staff training materials related to CARE module in Advocate database Special Projects Management (5%) Assists Residential Life leadership team with special projects as assigned Impact to the University This position is responsible for student care which contributes to a safe, healthy, living and learning environment for our student residents. Position Complexities HFS Residential Life houses over 9,500 students in residence halls and apartments. This position oversees the operationalizing of student development and applied environmental theory within this complex and quickly evolving environment. Working Conditions The position works a regular Monday through Friday schedule; however, it requires significant evening and weekend commitments throughout the year. Daytime schedule will allow for flexibility in response to after-hours coverage needs. The Care Specialist must: Live on-campus in a partially furnished 2-bedroom apartment within a residence hall or apartment community. Participate in an academic year on-call duty rotation of three Care Specialist staff providing coverage 7 days a week, 24-hours a day, when classes are in session, including holidays. Work extended hours during peak times of the academic year. Supervision Responsibilities None Reports To Associate Director for Student Care & Conduct, Residential Life (Clinical supervision for licensure is unfortunately not available in this position) Qualifications Master’s degree in social work, counseling, Student Affairs, or closely related field Two years of experience working in crisis management, social work, counseling, student wellness, or a related field; experience can include a practicum placement Equivalent combinations of education and experience may substitute for requirements Desired Qualifications Experience that demonstrates: Ability to perform the essential functions of the job outlined above Experience working with population congruent with college aged students. Care appropriate to the population served Experience working in college housing, residential life, university counseling, or a related field Demonstrated human relations and effective communication skills Strong organizational and project management skills, with excellent attention to detail Ability to manage multiple projects and deadlines while responding to frequent interruptions Demonstrated knowledge and skills necessary to provide care appropriate to the age and development of the patients served Compensation, Benefits and Position Details Pay Range Minimum $63,648.00 annual Pay Range Maximum $63,648.00 annual Other Compensation - Benefits For information about benefits for this position, visit Shift First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent) 100.00% Union/Bargaining Unit Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (policy.uw.edu/directory/po/executive-orders/eo-81). To request disability accommodation in the application process, contact the Disability Services Office at View phone number on click.appcast.io or View email address on click.appcast.io. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080). University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information. #J-18808-Ljbffr University of Washington