Medical Collections Specialist (Epic Systems)

We are seeking an experienced, detail-oriented Medical Collections Specialist to join our patient financial services team. In this role, you will be responsible for navigating payer portals, resolving claim denials, interpreting EOBs (Explanation of Benefits), and ensuring accurate reimbursement from both commercial and government payers. If you have strong critical thinking skills, thrive in an independent environment, and bring hands‑on experience with the Epic EHR platform, this is an excellent opportunity to advance your healthcare revenue cycle career. Pay Rate $21.00 / hou )Location Onsite — Dallas, TX 75246 (301 N Washington Ave )Key Responsibiliti esHealthcare Revenue Recover y: Manage outstanding insurance accounts receivable balances for hospital and/or physician billin g.Claim Resolution & Appeal s: Navigate commercial (BCBS, UHC, Aetna) and government (Medicare/Medicaid) payer portals to check claim status, appeal denials, and resolve billing discrepancie s.EOB & Remittance Analysi s: Review and interpret Explanations of Benefits (EOBs) to identify accurate payments, adjustments, patient responsibility, or non-covered charge s.EHR System Utilizatio n: Us e Ep ic daily to document claim progress, update account records, and manage billing workflows efficientl y.Problem Solving & Escalatio n: Apply critical thinking and sound judgment to independently identify reimbursement trends, fix root-cause billing issues, and elevate complex accounts when neede d.Required Qualifications & Screening Crite riaEpic EHR Experien ce: Hands‑on experience navigating and working claims within the Epic system is requi r ed.EOB Knowled ge: In-depth understanding of Explanations of Benefits, claim codes, and reimbursement ter e).Healthcare Environme nt: Background working directly for a hospital, healthcare provider/physician group, or health insurance organizati on.Preferred Skills & Stren gthsIndustry Experie nce: Minimum 1 year of healthcare billing and/or healthcare collections experience (Hospital or Physician billing preferr ed).Payer Familiar ity: Experience working with both commercial payers (BCBS, UHC) and government programs (Medicare, Medica id).Work Et hic: Fast learner with the ability to work productively with minimal supervis ion.Analytical Ski lls: Strong problem‑solving abilities, attention to detail, and solid communication ski ation100% On site: Located in Dallas, TX 75246 (301 N Washington Ave).S hift: Standard Business Hours (Monday through Friday, 8:00 AM – 5:00 PM #J-18808-Ljbffr Randstad USA