Senior Salesforce Functional Business Analyst

Job Description

Job Description

Skill : Senior Salesforce Functional Business Analyst
Location : Invite, CA Onsite 3 days in office
Domain:
Salesforce Business Transformation
Merger Integration
Position Overview
We are seeking an experienced
Senior Salesforce Functional Business Analyst
to support a strategic Salesforce consolidation and business transformation initiative
This role will serve as the primary liaison between Business, IT, and Salesforce delivery teams, driving alignment of business processes, documenting requirements, facilitating decision-making, and translating business needs into implementable user stories, sprint plans, and functional specifications.
The ideal candidate will possess strong facilitation skills, executive communication capabilities, and deep Salesforce functional knowledge, with experience leading enterprise-wide requirement workshops and merger/integration programs.
Key Responsibilities
Business Requirements
Process Alignment
Conduct workshops with business and IT stakeholders
Elicit, analyze, document, and validate business requirements.
Identify process differences, gaps, overlaps, and opportunities across both organizations.
Facilitate discussions to achieve consensus on future-state Salesforce processes.
Drive alignment on Day-1 and post-merger Salesforce operating models.
Requirements Documentation
Develop Business Requirement Documents (BRD).
Create Functional Requirement Specifications (FRS).
Document process flows, use cases, and business scenarios.
Produce gap-analysis and fit-gap assessments.
Maintain requirement traceability throughout the project lifecycle.
Agile Delivery Support
Convert business requirements into:
User Stories
Epics
Features
Acceptance Criteria
Sprint Backlogs
Work closely with Product Owners, Scrum Masters, Architects, and Development Teams.
Participate in sprint planning, backlog grooming, and prioritization sessions.
Ensure business requirements are sufficiently detailed for development execution.
Stakeholder Management
Serve as the bridge between business stakeholders and technical teams.
Coordinate reviews and walkthroughs of requirements and solution designs.
Drive requirement approvals and formal business sign-offs.
Escalate unresolved business decisions and dependencies to leadership.
Salesforce Functional Ownership
Analyze existing Salesforce business processes and configurations.
Recommend best-practice process harmonization approaches.
Support future-state process design across:
Lead Management
Account Management
Opportunity Management
Forecasting
Customer Service Processes
Case Management
Reporting
Dashboards
Ensure solution alignment with business objectives and merger integration goals.
Required Qualifications
Salesforce Experience
10 years as Salesforce Business Analyst or Functional Consultant.
Strong understanding of Salesforce platform capabilities.
Experience with one or more:
Sales Cloud
Service Cloud
Experience Cloud
CPQ (Preferred)
Business Analysis Expertise
Strong experience conducting:
Requirements workshops
Stakeholder interviews
Process mapping
Business process re-engineering
Use case modeling
User story creation
Agile Delivery Experience
Experience working within Agile/Scrum environments.
Hands-on experience using:
Jira
Azure DevOps
Rally or equivalent tools
Communication
Facilitation
Excellent verbal and written communication skills.
Strong meeting facilitation capabilities.
Ability to influence and drive consensus among diverse stakeholder groups.
Experience working with executive-level leadership.
Preferred Qualifications
Experience supporting M A (Merger
Acquisition) integration programs.
Semiconductor, Manufacturing, Hi-Tech, or Electronics industry experience.
Salesforce Business Analyst certification.
Salesforce Administrator certification.
Agile/Scrum certification.
Experience supporting enterprise Salesforce transformation initiatives.
Success Criteria for the Role
The successful candidate will:

Produce high-quality requirements and functional documentation.

Convert business discussions into actionable user stories and sprint plans.

Drive timely approvals and sign-offs.

Enable a smooth Salesforce integration and go-live process during the merger program.
Ideal Candidate Profile
Must Have
Salesforce Functional Consultant / Business Analyst background
Strong workshop facilitation skills
User Story and BRD/FRD writing expertise
Agile delivery experience
Stakeholder management and sign-off ownership
PST timezone availability
Nice to Have
Semiconductor industry experience
Merger/Acquisition integration experience
Salesforce Sales Cloud expertise
Cross-company business process harmonization experience