HR Manager

About Tagg-N-Go HR is embedded in the business. We are visible in our sites, hands‑on with our leaders, and deeply connected to the employee experience across a growing, multi‑site operation. As we continue to scale, we are seeking an experienced HR leader who can strengthen our people systems, elevate execution, and serve as a trusted partner to senior leadership. This is not a desk‑only HR role. It is a field‑facing leadership position for someone who wants to understand day‑to‑day operational realities and build an HR function that scales with growth. The Role The HR Manager partners closely with the VP of People & Training to lead and mature the HR function at Tagg‑N‑Go. This role provides day‑to‑day leadership across core HR disciplines while ensuring consistency, compliance, and operational excellence. The HR Manager brings both sound judgment and strong execution. They are comfortable handling complex employee relations matters, overseeing HR operations, and developing team members—while also stepping in when the business needs hands‑on support. This role requires the ability to lead and drive outcomes through influence, building trust and alignment across leaders without relying solely on positional authority. Key Responsibilities HR Leadership & Execution Provide day‑to‑day leadership and oversight across employee relations, recruiting partnership, payroll/reporting, compliance, and HR systems Lead and develop HR team members, establishing accountability, clarity, and high service standards Ensure HR processes are organized, scalable, and aligned with business growth Create consistency in documentation, investigations, and manager guidance across all sites Employee Relations & Manager Partnership Serve as a primary point of contact for all employee relations issues and investigations Coach and advise managers through performance management, corrective action, and difficult employment decisions Apply employment law and policy in a practical, business‑aligned manner Maintain a balanced approach that supports both employee experience and business needs Operational HR & Systems Oversight Oversee payroll accuracy and reporting integrity in partnership with payroll and reporting staff Ensure HRIS systems are effectively utilized and data remains accurate and reliable Partner on workers’ compensation processes and workplace injury management Identify process gaps and implement improvements that increase efficiency and reduce risk Business Presence & Field Engagement Maintain visibility in the field, building strong relationships with site leaders and employees Travel to sites as needed to support operational needs, peak seasons, and growth initiatives Develop a deep understanding of day‑to‑day business challenges and proactively recommend practical HR solutions Projects & Organizational Development Support and lead key HR initiatives including engagement efforts, leadership development support, and retention strategies Contribute to workforce planning and organizational design discussions as the company scales Experience & Qualifications 10+ years of progressive HR experience with increasing responsibility Demonstrated experience managing multiple HR functions (employee relations, compliance, recruiting partnership, payroll oversight, HRIS) Proven leadership experience overseeing, leading, and/or mentoring HR team members Strong background in employee relations investigations and complex performance matters Experience in multi‑site, operational, or hourly workforce environments preferred Solid working knowledge of employment law and its practical application Demonstrated ability to build structure, process, and consistency within an HR function HRIS and reporting experience required; payroll oversight experience preferred SHRM‑SCP, SPHR, or equivalent certification a plus (not required) Location & Travel Based out of our St. George Support Office Regular travel to sites required based on business needs During peak season, travel may include up to one week per month in the field What Success Looks Like HR is consistent, steady, and trusted across all sites Managers are coached and confident in handling people matters Employee relations issues are addressed with maturity and sound judgment Payroll and reporting processes operate with accuracy and reliability Tagg‑N‑Go is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Tagg-N-Go Car Wash