Social Services Coordinator

We are seeking a Social Services Coordinator to help older adults and their families find the programs and services they need. In this role, you will speak with clients and family members, understand their needs, screen and prioritize requests, and connect them with appropriate community resources. You will also document client information and follow up on referrals. What You'll Do Speak with older adults and family members by phone Ask questions to understand their needs and circumstances Screen and prioritize requests based on urgency Provide information about available programs and services Connect clients with appropriate community resources Document calls, referrals, and client information accurately Follow established procedures and maintain timely follow-up Provide general support to the department as needed What We're Looking For 2+ years of experience in social work, human services, or a related field Strong communication and interpersonal skills Comfortable working with older adults and their families Strong computer skills, including Microsoft Word and Excel Typing speed of 45+ WPM Compassionate, patient, and professional communication style Strong attention to detail and organization Why Consider This Opportunity? Hybrid work environment Mission-focused work supporting older adults in the community Opportunity to grow your experience in social services Supportive and collaborative team environment Potential for long-term growth Social Services Coordinator Miami, FL | Hybrid | $18/hour We are seeking a Social Services Coordinator to help older adults and their families find the programs and services they need. In this role, you will speak with clients and family members, understand their needs, screen and prioritize requests, and connect them with appropriate community resources. You will also document client information and follow up on referrals. What You'll Do Speak with older adults and family members by phone Ask questions to understand their needs and circumstances Screen and prioritize requests based on urgency Provide information about available programs and services Connect clients with appropriate community resources Document calls, referrals, and client information accurately Follow established procedures and maintain timely follow-up Provide general support to the department as needed What We're Looking For Bachelor's degree required 2+ years of experience in social work, human services, or a related field Bilingual English/Spanish required Strong communication and interpersonal skills Comfortable working with older adults and their families Strong computer skills, including Microsoft Word and Excel Typing speed of 45+ WPM Compassionate, patient, and professional communication style Strong attention to detail and organization Why Consider This Opportunity? Hybrid work environment Mission-focused work supporting older adults in the community Opportunity to grow your experience in social services Supportive and collaborative team environment Potential for long-term growth MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at View email address on click.appcast.io Location: Miami, Florida #J-18808-Ljbffr Mohr Talent