Strategy & Operations Manager

We’re seeking a Manager, Strategy & Operations to join our team, reporting to Katya Simpson, VP, Strategy and Ops You will be the operating backbone of the leadership team. You will run the rhythm that keeps the company aligned, keep the numbers everyone argues from shared and trusted, and own the contract and risk operations that let us move fast without dropping anything. This is a hands‑on, high‑ownership role in a small, nimble company. It blends business judgment with disciplined execution, and you will have wide latitude to decide how the operating system of the company gets built A note on what this role is: it is a roll‑up‑your‑sleeves seat. Most of the work is operating cadence, tracking, and administration, and strategy is a real but lighter part of it. If you are looking for a pure strategy role, this is not it. If you want to be the person who makes a leadership team run well and sharpens its judgment, read on Management cadence and enablement (about 30%): Run the operating rhythm of the management team, the exec team, and the operating review: agendas, pre‑reads, a lightweight decision log, and follow‑through on what was decided. Produce board and investor meetings, assembling the decks and investor packages from numbers the Director of Finance owns. Partner with the Director of People to plan company onsites and team gatherings from start to finish Measurement, tools, and risk (about 25%): Maintain the company’s metrics and OKR tracking so performance conversations start from shared numbers. Keep the tools inventory and licensing in order, along with a risk register and a compliance calendar Legal and contract operations (about 30%): Take the first pass on NDAs and standard agreements against a playbook, and route anything non‑standard to outside counsel with a clear brief. Maintain the contract repository and an obligations tracker covering renewals, notice periods, and government reporting deliverables, so nothing slips. Run vendor onboarding and corporate records, including entity and cap table hygiene in Carta Strategic projects (about 15%): Take on scoped projects for the leadership team: dig into an issue the metrics surface, frame the options and tradeoffs, and recommend a path to a decision. This is real strategy work, but it is the lighter share of the role What Success Looks Like in the First 6-12 Months The weekly management meeting runs on a clear agenda and pre‑reads, leaders arrive prepared, and decisions and actions are logged and followed through without anyone chasing Company OKRs and metrics are tracked on a steady rhythm, and you are surfacing the items that need leadership attention before anyone has to ask. You are supporting the rollout of the company‑wide health dashboard as it comes online NDA intake is yours: every incoming NDA is reviewed, risks are identified, and anything non‑standard reaches outside counsel with a clear brief. Nothing we have signed goes untracked You have taken at least one strategic project from framing to a leadership decision Leaders across Build, Grow, and Manage see you as the person who keeps things moving and can be trusted with judgment calls Benefits Dual hubs: experience the best of both worlds with our offices in vibrant Toronto and bustling New York Founder access: work shoulder‑to‑shoulder with our visionary founding team to shape the future of AI Growth investment: Accelerate your career with our dedicated professional development budget Unlimited time off: recharge and explore with our trust‑based, limited paid time off policy Comprehensive healthcare: rest easy with our robust health coveage, proioritizing your well‑being Future‑proof savings: Build your financial security through our 401k plan Tech enablement: Stay cutting‑edge with our technology reimbursement program Flexible lifestyle: Achieve work‑life harmony with our flexible, trust‑based scheduling You earn trust across functions. You work easily with leaders in Build, Grow, and Manage, and with outside counselYou own it. You turn decisions into owned actions and follow through without being chasedYou roll up your sleeves. You are as comfortable building the agenda and chasing the pre‑read as you are framing a recommendation, and you see enablement as high‑leverage workYou have business judgment. You know what to fix yourself, what to flag, and what to do. You are a generalist at heart who learns fast. You may have come up through business operations, strategy and operations, strategic finance, or consulting, or through legal ops or HR looking to broaden into something new. You are drawn to breadth and want to grow into more strategy, or into the legal work. Comfort with contracts: you can read an NDA or standard agreement, identify risk, and know what to escalation (legal training is not required)Clear written and verbal communication: you can brief outside counsel, prepare an executive pre‑read, and explain a tradeoff to a non‑specialistComfort with numbers: you can work from financial and operating metrics, spot what needs leadership attention, and flag it clearlyHigh attention to detail across many moving parts, including trackers, calendars, repositories, and records3+ years in business operations, strategy and operations, strategic finance, or consultingExposure to contract or legal operations (a strong plus)Experience supporting board and investor reportingFamiliarity with Carta or cap table managementExperience building lightweight systems (decision logs, risk registers, compliance calendars) from scratch #J-18808-Ljbffr