Pool Attendant

Pool Attendant The primary function of the Pool Attendant will be to ensure the safe and enjoyable use of the pool facilities during the summer season. You will be responsible for maintaining a clean and organized pool area, enforcing pool rules and regulations, providing excellent customer service to pool guests, managing patron behavior, and monitoring the pool for any safety hazards. Key roles (essential job responsibilities): Pool Safety: Maintain a safe pool environment by enforcing pool rules and regulations, monitoring pool activity, and responding promptly to any potential safety concerns or emergencies. Customer Service: Provide friendly and professional customer service to all pool guests, answering questions, providing assistance, and addressing any concerns or complaints in a timely manner. Engage with the community youth and serve as a role model. Maintenance: Conduct routine pool maintenance tasks, including cleaning pool decks, arranging pool furniture, and ensuring pool equipment is in proper working condition. Ensuring the pool is clean and free of debris. Report any maintenance or repair needs to the appropriate supervisor. Capacity Management: Manage pool guest access. Monitor pool capacity and enforce occupancy limits to ensure a safe and enjoyable experience for all guests. Front Desk Operations: Manage entrance check-in procedures, collect and process admission fees, maintain daily attendance records, and control facility access to ensure authorized entry only. Documentation: Maintain accurate records and documentation, including incident reports, daily pool usage logs, and any other required paperwork as designated by management. Emergency Response: Respond promptly and appropriately to any pool-related emergencies, providing first aid, following the pool safety plan, as needed and contacting emergency services. Patron & Behavioral Management: Proactively manage patron behavior to prevent conflicts, address rule violations with appropriate interventions, and de-escalate challenging situations to maintain a positive pool environment for all guests. Program Implementation/Assistance: Support aquatic programs and activities by helping set up equipment, assisting program leaders, and actively participating in scheduled pool events and recreational activities. Summer Meal Program: Assist with the preparation, service, and documentation of the Summer Meal Program following NYS guidelines, proper food handling procedures, and portion control requirements. Safety Education: Promote water safety by educating pool guests about the rules, proper pool behavior, and posted pool policies and regulations. Aide WSIs in swim instruction. Follow all DOH and BGCCA: regulations and policies regarding pool operations, safety standards, and youth programming. Additional duties as assigned by supervisor. Work environment: Outdoor swimming pool facility with exposure to various weather conditions including heat, sun, and occasional light rain. Requirements Credentials, skills/knowledge required: Education and Experience: Must be at least 15 years of age CPR/AED and First Aid certification (certifications can be provided through our in-house trainers) Previous aquatic or youth development experience preferred, but not required Required skills/abilities: Knowledge and ability to evaluate patrons at aquatics facilities to determine any potential dangers or hazards Ability to adjust programs as necessary to ensure the safety of the visitors and other staff Basic swimming proficiency and comfort in all types of water conditions Ability to effectively manage patron behavior and implement positive discipline techniques Experience or willingness to learn program facilitation and activity leadership Must pass a comprehensive background check, including but not limited to; fingerprinting, child abuse clearance, and sex offender registry check, as required by BGCCA. Physical requirements: This job requires extended periods of standing, walking, and sitting in an outdoor aquatic setting. The ability to work in varying weather conditions (heat, sun, light rain) is necessary. Must be able to lift up to 25 pounds. The Boys & Girls Clubs of the Capital Area is an Equal Opportunity Employer and is committed to recruiting and hiring a diverse workforce. Persons from diverse backgrounds including communities of color, people with disabilities, and the LGBTQ+ community are encouraged to apply.