Hotel Room Attendant

Job Description

Job Description

TownePlace Suites Albany Airport/ Latham- 5 Forts Ferry Road, Latham, New York 12110

We are looking for Full-Time and Part-Time Room Attendants to join our great Team! We’re centrally located to Saratoga Race Course, RPI, SUNY Albany and Siena College and Downtown Albany is only 10 miles south. There are 114 pet friendly rooms consisting of studio, 1- and 2-bedroom suites with fully equipped kitchens, free Wi-Fi and smart TV’s. An indoor heated pool and fitness center are also available with safety restrictions in place. The TownePlace Suites Latham is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role:

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

This position requires weekend availability.

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Rate of Pay: $17.25/hour