Team Member Relations Specialist

Team Member Relations SpecialistThe Team Member Relations Specialist supports team members and leaders in partnership with the HR Advisor team on the interpretation and application of policies, guidelines, and procedures. This role will ensure standards of excellence in deliverables and business outcomes and serve as a liaison with various HR departments to further drive consistent team member experiences and positive team member relations.You Will:In close partnership with the HR Advisor team, regularly review team member sentiment to drive proactive review and resolution of team member concerns.Assist in the investigation of team member concerns to ensure an environment aligned with company culture.Provide guidance on team member's performance and assist with creation and amendments of improvement plans.Actively interpret and apply company policies to drive effective corrective action.Proactively review and analyze established set of consistent team member experience success measures and other workplace trends to partner with HR Advisors, HRBPs, Labor Relations, and other CoE's to drive positive team member relations and reduce variation in the team member experience.Ensure leaders build effective relationships, skill, and capability to drive high performing teams through various team member relations processes.Create open and multi way dialogue and partnerships in effort to fully understand and embrace all implications and risk of a situation to recommend and influence outcomes.Proactively create open and sustained dialogue sharing, value-added coaching, feedback, development, and growth for team members at all levels.Utilize case management tools to document and effectively manage team member relations cases.You Have:Bachelor's Degree BA/BS or equivalent preferred1+ years progressive leadership in human resources or comparable area; specific expertise in employee relations preferredStrong business and financial acumenResearch information and analyze data to arrive at valid conclusions, recommendations, and action plansStrong consulting skills, influencer and coach (as a business leader first, offering HR leader expertise)Ability to collaborate across multiple cross-functional stakeholder groups and within the team to drive positive impacts for the CompanyProblem solving and systemic thinking skills- critical analytics/ diagnosis/ prioritization skillsStrong decision-making skills and judgment to drive the right impactAbility to relate to people at all levels and build trusted relationshipsCourage and conviction to challenge status quo and business/HR thinkingStrong process orientationStrong project management skillsDemonstrates intellectual curiosity and learning agilityStrong written and verbal communication skills. Presents views and arguments well to a variety of levels and audiences. Can explain concepts in a way that is simple.Ability to navigate a complex matrixed environmentServes as a strong champion of diversity, equality, and inclusionHighly ethical- high integrity- does the right thing for the business and our team membersDemonstrated strong intellectual curiosity to ask the "why" to bring the best thinking to the table and determine root cause(s) of challengesExercise good judgment in dealing with highly sensitive and confidential information.Must understand all applicable federal, state, and local laws and regulations that apply to the position and comply with the requirements.Bi-lingual (Spanish-English) preferred.Experience in consulting and providing strategic recommendations to corporate and field clients.Experience in measurement/ analytics (data collection, analysis and interpretation) to support fact-based, predictive decision makingPrevious success in influencing without direct authority to effectively manage the needs of multiple stakeholdersMust be able to travel within and outside the US; up to 20%Ability to lift <25 lbs.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment.