Senior Technical Business Analyst

Technical Business AnalystAs a Technical Business Analyst, you will serve as a critical bridge between business stakeholders and technical teams, ensuring that clean energy initiatives are effectively translated into scalable, high-quality software solutions. Your work will directly support the development and reporting of clean energy programs, aligning with regulatory requirements and public service commission expectations.Key Responsibilities:Act as a liaison between business users and technical teams to ensure accurate and timely delivery of program enhancements.Facilitate user requirement workshops and translate business needs into clear, actionable technical specifications.Collaborate closely with Product Owners, developers, and QA teams to guide solutions from concept through deployment.Analyze and document business requirements, user stories, and acceptance criteria.Organize and prioritize user stories for Agile development sprints.Support testing efforts by creating test plans, writing test scripts, and logging defects.Prepare system documentation, including process flows, customer journey maps, and business process models.Conduct user research, experience mapping, wireframing, and usability testing to inform product design.Apply critical thinking to diagnose and resolve complex system and process issues.Engage with internal and external stakeholders to ensure alignment and transparency throughout the development lifecycle.Continuously learn and adapt to new technologies and tools to support evolving program needs.Qualifications:Experience with Agile/Scrum methodologies and tools.Strong attention to detail and a commitment to delivering high-quality results.Excellent communication and collaboration skills in cross-functional team environments.Ability to facilitate meetings and decompose complex business processes.Proficiency in creating business process documentation and workflows.Self-starter with the ability to learn new systems and technologies independently.Technical SkillsMust Haveaccurate testing and troubleshootingAgile MethodologyBusiness CollaborationData-Driven Decision MakingDevelop test plans, test cases, and scripts for user acceptance testing (UAT).Document business requirements and translate into technical requirementsExcellent oral and written communication skillsExperience designing, managing, analyzing, testing or improving software systemsExperience working in a fast-paced, changing environmentExperience working in Scrum/Agile frameworkOrganize work in software ticketing system (Azure Dev Ops, experience with JIRA or similar acceptable)Project Management Professional (PMP), Certified Project Management (CPM), Certifications in Scrum/AgileProven experience as a Business AnalystSalesforce ReportsSelf-sufficient person who can work collaboratively in multi-disciplinary teamsSummarize technical concepts and translate them clearly to non-technical stakeholders.