Technical Support T3 (USA)

Job-ID29356536Reference26-26883 Contractor - CLIENT Next Gen - AI Transformation and strategic talent development This role drives the AI-enabled transformation of CLIENT Next Gen programs, directing AI agents and workflows to simplify and optimize execution at scale. Translate executive-level decisions into a future-ready portfolio strategy. Key responsibilities Agent Execution, Process Optimization & Project Management Direct and oversee the execution and launch of multiple AI agents as part of CLIENT’s global LWTAIW initiative, executing: pilot testing activities and feedback loops workshops to finalize defined user journeys between agents the refinement of business case models, value drivers, and impact metrics Prepare communication materials, updates, and presentations for senior and executive leadership Collaborate with cross-functional teams (e.g., CPIT, S&O, Controlling, Onboarding, Learning) to drive project success Simplify and streamline processes through AI by designing and leading process optimization workstreams Lead workstreams improving data foundation for CLIENT Next Gen Governance and Strategic Talent Development Identify objectives within the CLIENT Next Gen organization, define POCs within CLIENT Next Gen, and bring ideas into concrete projects Bring the CLIENT Next Gen Advisory Council to the next level by strategically incorporating it into our CLIENT Next Gen governance, sharing relevant topics key stakeholders Improve the experience of students and early talent by analyzing feedback (from our survey, focus groups, skip-level alignments) by defining concrete action items and lead respective projects Partner with key stakeholders across CLIENT What you bring Visionary perspective on AI, innovation, and the future of learning and development Extensive project management and stakeholder management skills, preferably through consulting engagements Executive-level communication and influence, translating complex concepts into clear, actionable insights Highly organized, detail-oriented, and proactive in driving follow-ups and deliverables Proven track record leading complex, cross-functional programs Demonstrated success driving AI initiatives from concept to launch Exceptional written and spoken English You will be part of the CLIENT Next Gen organization. We are the #1 destination for students and early talent empowering and nurturing them through a connected, end-to-end experience that builds CLIENT’s future. Our mission is to drive the end-to-end experience of CLIENT Next Gen. We Client, develop, and inspire students and early talent through continuous learning, innovative experiences, and a culture of individual growth that transforms potential into real-world impact. EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”