Operations Coordinator

About the Job

The Operations Coordinator plays a critical role in supporting our service and production teams. In this role, you'll coordinate between clients, field crews, vendors, and leadership to ensure projects run smoothly, efficiently, and profitably.

This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys solving problems, and wants to grow with a company that is building for the future.

Our culture at Executive Roofing is rooted in accountability, teamwork, and continuous improvement. We value people who take ownership, support one another, and are committed to doing the right thing. As we grow, we're focused on building a collaborative environment where team members are empowered to contribute, share ideas, and make a meaningful impact together.

What You'll Do:

• Coordinate daily operations across clients, field teams, vendors, and leadership, partnering closely with the Operations Manager to ensure smooth day-to-day execution.
• Schedule technicians and manage service requests to ensure timely execution
• Serve as a primary point of contact for service clients and provide project updates
• Support backlog growth by sending proposals and following up on open opportunities
• Prepare and submit invoices with supporting documentation
• Assist with job costing by reviewing labor hours, receipts, and purchase orders
• Maintain accurate records in CRM systems and manage job documentation
• Coordinate equipment rentals, permits, dumpsters, and project logistics
• Support operational reporting and track key performance metrics
• Identify opportunities to improve workflows and operational processes
• Assist with administrative and compliance documentation
• Communicate proactively across teams to ensure projects stay on track

Who You Are:

• 2-5 years of experience in operations coordination, construction, service coordination, or office management
• Highly organized with strong attention to detail
• Strong communication and customer service skills
• Comfortable managing multiple priorities in a fast-paced environment
• Experience scheduling crews or coordinating field teams preferred
• Familiarity with CRM systems and project management software
• Experience with invoicing, billing, or job costing is a plus
• Proficient in Microsoft Office including Outlook and Excel
• Self-motivated and proactive with a problem-solving mindset

Benefits & Growth:

• Competitive base salary
• Performance-based bonus opportunities
• Paid time off and holidays
• Medical benefits
• Professional development and training
• Certification opportunities

Growth Opportunity:

Executive Roofing Systems is growing, and this role offers opportunities for professional growth and development. High-performing team members will have the chance to take on additional responsibilities and expand their impact as the company continues to scale.

About Executive Roofing Systems:

Executive Roofing Systems is a family-owned commercial roofing contractor serving building owners, property managers, facility managers, and general contractors throughout New Jersey.

We specialize in commercial roof repairs, maintenance, replacements, and new construction. More importantly, we operate as trusted advisors to our clients, providing honest guidance, responsive communication, detailed documentation, and high-quality workmanship.

Equal Opportunity Employer:

Executive Roofing Systems is committed to creating an inclusive and respectful workplace. We provide equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

We believe a diverse team strengthens our company and are dedicated to fostering a workplace built on respect, fairness, and opportunity for all.