Housekeeping Supervisor - Trappeur's Crossing

Job Description

Job Description

Come work with our dedicated team at one of our premier properties, Trappeur's Crossing!

We pride ourselves on managing premier & individual properties while maintaining a supportive team environment. We engage and inspire our employees to exceed expectations through leading by example!

This position assists the Housekeeping Manager or Director with the oversight and management to ensure cleanliness and high standards in all units. This includes following up on maintenance requests and inspecting each arrival. You will assist with daily task scheduling and mentoring staff. The Housekeeping Supervisor works alongside their crew daily to train and actively clean to meet daily deadlines. During shoulder seasons, the Housekeeping Supervisor may be the primary staff to perform cleans, checks, and deep cleans.

The successful candidate will have supervisory experience, hospitality housekeeping experience, and will provide that can-do attitude to inspire others to strive for high performance and embrace hard work.

Bilingual in English and Spanish is preferred but not required.

$22.00 - $23.00/hr DOE (Annual Equivalent of $45,760 - $47,840)

PERKS AND MORE

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees* See HR for details.
• Paid Time Off
• Comprehensive Health Plan (HSA-Compatible)
• Dental Plan
• Vision Plan
• 401K Retirement plan with company match
• Life Insurance
• Discount Lodging Benefits
• Discounts on Activities & Events
• Competitive Pay
• Professional Work Environment
• Great Employee Parties!

Summary: Directs staff responsible for cleaning private condominiums and homes in the hospitality division. Checks housekeepers work to ensure quality meets impeccable standards. For specific information on performance protocols, please refer to the Policies and Procedures manual for the housekeeping department. The housekeeping supervisor performs the duties as follows:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Directs, supervises and monitors progress of housekeepers engaged in the cleaning of private condominiums and homes for hospitality or residential divisions.

Works with and reports to Housekeeping Management.

Participates actively in planning, assigning, and directing work; assisting with work loads (actual cleans and/or towel changes), appraising performance; addressing complaints and resolving problems. Assures adherence to management company policies and established operating and safety procedures.

Ensures each housekeeper’s daily schedule will be met and assists with actual cleaning as needed.

Drives housekeeping team to and from properties.

Delivers needed supplies to housekeepers and properties throughout day as necessary. Performs as needed common area cleaning and supervision of common area cleaning. Re-schedules or re-adjusts team workload between team members, as necessary daily. Sorts, counts, folds, marks, carries linens and towels.

Monitors inventory and supplies in and around various properties.

Ensures team responds to guest and/or owner requests professionally and greets guests and owners when met on property. Maintains professional and personable presence around guests and owners.

Ensures proper working order of cleaning equipment (vacuum bag replacement, etc).

Maintains a secure key control system to ensure the safety of our guests, owners, and their property.

Conducts deep cleans, performs unit inventory and maintenance needs evaluations.

Drives to and from properties in a safe and lawful manner. Always being mindful of safety and adherence to the rules of the road.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position . Resort Group reserves the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

Application Deadline: Recruiting timelines vary by position, however, all Resort Group positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Resort Group is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Resort Group is an equal opportunity employer and maintains drug-free workplaces. All employees and candidates are reminded that Resort Group adheres to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.