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L2 Help Desk Analyst: Escalation & Enterprise Support

Zones

Zones is hiring a Level 2 Help Desk Support Analyst in Portland, OR, to provide advanced technical support for IT. The role demands 3-5 years of experience, particularly in Windows and macOS, as well as expertise in Microsoft 365 and networking. Responsibilities include diagnosing complex issues, supporting enterprise applications, and mentoring junior staff. A comprehensive benefits package is included to promote work-life balance. #J-18808-Ljbffr

Vacancy posted 4 days ago
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