L2 Help Desk Analyst: Escalation & Enterprise Support
Zones
Zones is hiring a Level 2 Help Desk Support Analyst in Portland, OR, to provide advanced technical support for IT. The role demands 3-5 years of experience, particularly in Windows and macOS, as well as expertise in Microsoft 365 and networking. Responsibilities include diagnosing complex issues, supporting enterprise applications, and mentoring junior staff. A comprehensive benefits package is included to promote work-life balance. #J-18808-Ljbffr
$25 - $30 per hour
...Help Desk Analyst L2 Location: Portland, OR, United States Salary Range: USD... ..., Zones, a Minority Business Enterprise (MBE) in business for over 35... ...PM As a Level 2 Help Desk Support Analyst, you will serve as a critical escalation point within the IT support organization...SuggestedRemote work$25 - $30 per hour
...experience Hours: 8:00 AM - 5:00 PM As a Level 2 Help Desk Support Analyst, you will serve as a critical escalation point within the IT support organization,... ...Directory, permissions, and access issues Support enterprise applications including SAP and proprietary systems...SuggestedRemote work$83.6k - $144.32k
...Technical Success is seeking highly motivated, trusted advisors to help our Enterprise & Business subscription customers optimize their product... ...customers Deliver professional and customized proactive support services Help customers achieve their business goals...SuggestedFor contractorsRemote work- ...A leading IT solution provider is seeking a Level 2 Help Desk Support Analyst in Portland, OR. This role involves providing advanced technical support, solving complex issues, and collaborating with global IT teams. Candidates should have 3–5 years of experience in IT...Suggested
- ...This Help Desk Specialist will provide I. T. support to the enterprise customers. The IT Specialist is responsible for remote and on-site assistance; troubleshooting, resolving and /or escalating requests for resolution. This Help Desk Specialist must become familiar...SuggestedWork at officeRemote work
$24 - $30 per hour
...Provides remote Tier 1 technical end user support to Bonneville Power Administration, an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot...Contract workWork at officeRemote work$60k - $80k
...0.00/yr Position IT Service Desk Analyst Type Full-time Location Fairview... ...provide day-to-day technical support across North America. This... ...Desk workflows, SLAs and escalations. Maintain IT asset lifecycle and integration with enterprise systems. Generate KPI reports...Full timeLocal area$102.5k - $136.5k
...Technical Support Manager - West Coast/Pacific Time Zone US – Remote... ...over 93%, we expect you to help us exceed that benchmark. You... ...support professionals in the enterprise software industry, providing... ...to drive capacity planning, escalation workflows, and consistent SLA...Local areaRemote workFlexible hoursShift work$86k - $117.5k
...money movement, and Arc, an enterprise-grade blockchain designed to... ...is looking for a Technical Support Engineer who will provide world... ...will become an expert in helping clients with our API-based products... ...integrations. Own customer escalations end-to-end, collaborating...Local areaFlexible hours$71.7k - $112.98k
...security, and administration of solutions supporting the Utility's technology infrastructure... ...security management, privilege escalation, vendor access and log review. Participate... ...Candidates should have experience supporting enterprise environments, including Windows Server,...Full time$40k - $43k
...Gunnison is seeking a Desktop Technician to support the Department of the Interior/Indian... ...end-user computing support across enterprise environments, including desktops, laptops... ...Collaborate with IT teams to resolve escalated issues Requirements Associate degree...Full timeContract workWork at officeFlexible hours$91.1k - $125.2k
A leading technology company seeks a Premier Support Engineer in Lake Oswego, OR. This role involves providing exceptional technical support to enterprise customers. The ideal candidate will have 5+ years in technical support, expertise in Azure Cloud, and strong troubleshooting...- ...Global IT Services partner supporting medium to large-scale enterprises. Please visit our website... ...issues and requests. Escalate issues and act as a technical... ...activities. Provide desk-side support services, installing... .... Provide 1st/2nd level Help Desk support. Perform...Contract workPart timeFor contractorsWork at officeImmediate startFlexible hours
- A leading IT support company is seeking a Help Desk Specialist in Portland, Oregon. This role involves providing top-level customer IT support, both... ...desktops, and providing excellent customer service to enterprise-level clients. Candidates should have experience with Microsoft...Remote jobWork at office
$16.39 - $21.73 per hour
...our Next Application Support Specialist! Ready to combine... ...by resolving crucial enterprise issues and championing... ...streamline critical escalations, ensuring seamless... ...culture means you'll be helping to build and deliver solutions... ...Tech, Help Desk, Troubleshooting Compensation...Hourly payOngoing contractFull timeLocal areaWorldwide$60.1k - $107.69k
...Position Overview We are hiring a Technical Support Specialist to join our friendly team of... .... Do you enjoy solving problems and helping others? Are you passionate about... ...support between our Standard, Premium, and Enterprise Priority support offerings Minimum Qualifications...For contractorsFlexible hours$55k - $60k
...Technical Support Specialist Smarsh is seeking a Technical Support Specialist to join... ...troubleshoot and resolve customer issues. Escalate cases as required based on customer business... ...We use the latest in AI/ML technology to help our customers break new ground at scale....Work at officeLocal area$54k - $80k
...Posting Type Remote Job Overview The Technical Support Specialist provides technical support to a mix of technical and non... ..., and maintains tickets, while working to resolve issues and escalate tickets to other teams and verticals. It is essential that the...Contract workRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftEarly shiftWeekday work$54k - $80k
...Type Hybrid/Remote Job Overview The Application Analyst in Customer Support plays a pivotal role atRelativity, offering specialized... ...working within their product vertical to resolve issues and escalate tickets to other teams and verticals. It is essential that...Remote workShift workAfternoon shift$25 - $28 per hour
...A leading IT solution provider in Portland is seeking a Help Desk Support Analyst to deliver exceptional technology support to global teams. The role involves troubleshooting hardware and software issues, assisting new employees, and maintaining service records. Candidates...Hourly pay$86k - $130k
...s number 1 job site*, our mission is to help people get jobs. We strive to cultivate... ...opportunities for improvement. You’ll build, support, and enhance front-end and back-end... ...transitions and ambiguity. Resolve escalations with long-term impact in mind; enhance client...Work experience placementLocal area$25 - $28 per hour
...Zones IT Solutions, located in Portland, OR, seeks a Help Desk Support Analyst to provide first-line technical support. Responsibilities include troubleshooting hardware, software, and network issues, assisting with onboarding new team members, and maintaining service...Hourly payRemote work- ...’re hiring multiple Technical Support Specialists to join our growing... ...technical problems, and helping people get back up and running... ...accurately in internal systems. Escalate complex issues when needed and... ...experience in technical support, help desk, service desk, troubleshooting...Work at office
$35.81 - $49.17 per hour
...Comp User Support Analyst 3 US-OR-Portland Requisition ID: 2026-39812 Position Category: Pharmacy Job Type: AFSCME union represented Position... ...with desktop applications and telecommunications devices. Escalates to appropriate ITG or Telecom team and works with their staff...Hourly payFull timeContract workLong distanceMonday to FridayEarly shift- ...Job Description Title: Technical Analyst - Workday Duration: 6 Months Location... ...& Thur) Job Description Provides support to operational employees in optimizing technology... ...incustomer focus Intermediate skills in enterprise/business awarenessAdvanced skills in...Long distanceShift work
$64.32k - $95.02k
...: IT Technical Support Specialist Have you considered... ...1 redevelopment is helping transform Vancouver's... ...team and provides help desk support and training to... ...and, when necessary, escalates to other IT staff.... ...Windows environments, and enterprise collaboration platforms...Full timeTemporary workWork at officeLocal areaRemote workWork from homeFlexible hoursAfternoon shift- ...A leading IT solution provider in Portland, OR, is seeking a Help Desk Support Analyst. In this role, you'll ensure global teams have the technology they need, provide first-line technical support, and troubleshoot various issues. Ideal candidates will have 1-3 years of...
$54.21k - $83.66k
...Description: Perkins Coie has an immediate opening for a Service Desk Support Technician. The individual in this role will serve as a member... ...). Prioritize properly and communicate effectively. Escalate issues as appropriate. Ensure user requests and issues...Work at officeLocal areaImmediate start$23 - $31.4 per hour
...Customer Support Technician III (T3) page is loaded## Customer Support Technician III (... ...and service cutting-edge equipment that helps our customers manufacture display and semiconductor... ...and remedial maintenance.Uses escalation policies as required to keep management...Full timeContract workRelocation$16.3 per hour
...Position Information Job Title Help Desk Assistant Department... ...University of Portland Help Desk Technical Support Team and provides customer service as it... ...scheduling technician appointments, and escalating issues as appropriate. The Help...Hourly payMinimum wageSummer workWork at office
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