Automotive Service Manager: Lead Tech Team & Customer Care

Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We’re looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the Wyckoff, NJ area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. About the Position of Assistant Manager Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians' work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members. enforcing established policies, procedures and standards scheduling mechanics/technicians' work managing outside orders ensuring the quality and timely completion of jobs meeting customer expectations the safety of team members About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. assisting customers with tire selections and recommending necessary under-car repair services directing the workflow of Mechanics, Alignment Technicians and Tire Technicians and staging vehicle repair/maintenance work communicating directly with customers, assessing customer needs, providing information regarding requested and/or necessary automotive repairs and maintenance delivering timely completion of high-quality vehicle repair and maintenance ensuring customers are satisfied with their in-store experience and striving to meet customer expectations Employee Benefits At Mavis, we understand that our people drive our success. competitive weekly pay, including weekly incentive compensation health, dental and vision insurance 401(k) retirement savings plan with employer match paid vacations paid time off paid holidays life insurance on-the-job training opportunities for career growth and advancement Qualifications We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. be at least 18 years of age be legally authorized to work in the United States possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. Mavis is an Equal Opportunity Employer #J-18808-Ljbffr MavisTire