Office Manager Denton

Responsibilities Human Resources: Hire office staff, onboarding and training Process payroll and PTO Coach staff and training for better patient care & satisfaction Address staff issues Manage office staff behavior and patient satisfaction Evaluate staff performance Conduct staff meetings Oversee Front office staff, back office, NP, and Care Quality Coordinator Office Operations: Manage both office locations Travel between the two locations Attend ACO monthly meetings with insurance companies Track office productivity, patient satisfaction score, and social media ratings Conduct periodic patient surveys Manage office supplies and inventory Print patient lists for overdue annual physicals and quality metric measures (mammogram, colorectal, bone density) monthly, assign them to staff, and track progress Ensure referrals and prior authorizations are completed daily Follow up with eCW for ticket issues and updates Coordinate IT issues with IT personnel and other ACO companies Maintain a clean environment for patients and families Manage utilities with contractors Reporting & Billing: Answer patient statements and billing questions Coordinate with the offsite billing team Meet with the physician weekly and provide practice reports Labcorp Management: Manage contract staff to ensure daily availability at both locations Skills Electronic Chart Works (eCW) Microsoft Office – Word, Excel, Outlook #J-18808-Ljbffr Carrus Health