HR Generalist

Job Description

Job Description

Position Summary

The Human Resources Generalist serves as a trusted partner to employees and managers across our gas station and convenience store operations. This role focuses on strengthening employee relations, promoting engagement, ensuring compliance with employment laws, and supporting key HR programs. The HR Generalist also plays a critical role in benefits administration, compensation analysis, and the development of HR trainings and programs that align with company goals and compliance requirements.

The HR Generalist will split time between the corporate office and the field, visiting stores weekly to provide direct support, address employee concerns, and reinforce a positive, compliant, and productive workplace culture. The ideal candidate is approachable, solutions-oriented, and skilled in navigating sensitive matters with professionalism and

Responsibilities and Duties:

Employee Relations

• Build strong relationships with store employees and managers through weekly site visits across Northern California.
• Serve as the first point of contact for employee questions, concerns, and workplace issues
• Conduct investigations into employee complaints, grievances, and allegations of misconduct
• Provide guidance to managers on disciplinary actions, performance management, and conflict resolution

Employee Engagement

• Promote programs and initiatives that strengthen employee morale, recognition, and retention
• Partner with managers to cultivate a positive, respectful, and inclusive workplace culture.
• Gather employee feedback during store visits to identify opportunities to improve the employee experience

Compliance & Policy

• Ensure compliance with federal, California and Oregon and local employment laws, including CFRA, OFLA, FEHA, Wage & Hour, Meal/Rest Breaks, PDL, Paid Sick Leave ordinances, and Pay Transparency requirements
• Support audits of employment practices, documentation, and recordkeeping across store locations
• Educate employees and managers on HR policies, procedures, and legal obligations.
• Review and recommend updates to policies to maintain compliance and reflect best practices

Benefits Administration

• Provide day-to-day support for employees with company-sponsored benefits, including medical, dental, vision, 401(k), FSA, and California and Oregon-specific leave programs
• Assist with open enrollment, benefits communications, and issue resolution
• Partner with HR leadership and vendors on benefits compliance and audits

Compensation Analysis

• Conduct compensation reviews, benchmarking, and pay equity analysis to ensure fairness and compliance with Pay Transparency requirements
• Prepare salary recommendations, pay adjustments, and internal equity reviews
• Support annual pay planning and reporting for HR leadership

Training & Program Development

• Develop, implement, and facilitate HR training programs (anti-harassment/AB 1825, compliance, leadership, workplace safety, and wage & hour)
• Partner with managers to identify training needs and implement targeted solutions
• Support company-wide HR initiatives, employee recognition, and engagement programs

HR Operations & Support

• Maintain accurate HR records, reports, and digital employee files
• Prepare official HR documents such as corrective action notices and policy acknowledgments
• Support benefits, leave administration, and employee HR inquiries
• Partner with HR colleagues in recruitment, onboarding, and other specialized HR areas to ensure seamless employee support
• Perform other duties as assigned

Education and Work Experience

• Bachelor’s degree in Human Resources, Business, or related field preferred
• 5+ years of HR experience; multi-location or retail/operations environment strongly preferred
• Experience with ADP WorkforceNow strongly preferred
• Professional certification (PHR, SHRM-CP, SPHR, or SHRM-SCP) desirable

Skill Set

• Strong verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Strong organizational skills with the ability to balance office-based work and frequent field visits
• Ability to handle sensitive matters with integrity, professionalism, and confidentiality
• Knowledge of California and Oregon employment law, including wage and hour requirements
• Proficiency with Microsoft Office Suite; experience with HRIS systems required

Physical Demands and Work Environment  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Regular weekly travel to store locations depending on location
• Work performed in both office and retail store setting
• Must be comfortable engaging with employees at all levels, from front-line staff to leadership
• Occasional lifting up to 25 lbs. and extended periods of standing or walking may be required during store visits
• Reasonable accommodations may be made for individuals with disabilities