Sr Client Associate - Employee Benefits

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
Overview

At Gallagher, we’re committed to helping businesses and individuals thrive by delivering tailored insurance solutions and risk management strategies. As a Senior Client Associate, you’ll play a key role in supporting our clients and ensuring they receive exceptional service. You’ll be part of a team that values collaboration, innovation, and continuous improvement.

How you'll make an impact

• Support internal and external clients by managing workflows and providing routine client assistance.
• Help retain clients and enhance their satisfaction by delivering high-quality service.
• Create and manage documents, certificates, and reports using Gallagher’s systems and tools.
• Collaborate with production team members to meet business goals and improve processes.
• Ensure compliance with data, document, and timeline standards.

About You

Required: High School diploma/equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills. Appropriate licensing as required.

Preferred: Associate's degree, professional certification, or equivalent training and experience preferred. Previous experience managing client relationships.

Behaviors: Exceptional organizational skills, Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills.