Coupa Lead Business Analyst

Lead Coupa Business Analyst & System AdministratorWhat if you could discover the way to an exciting and rewarding career? The path is closer than you may think. Connect with us, explore the possibilities, and see why Asplundh is 36,000 strong and growing.Established in 1928, Asplundh is a family-owned and operated company headquartered near Philadelphia, PA. For nearly a century, we have served the utility and infrastructure industries, helping communities build, recover, and thrive in a changing world.We have evolved to drive productivity and efficiency, improve safety, and transform how our customers approach vegetation management and more. We continue to innovate so that we can make a positive impact and improve lives for the people, businesses, and communities we serve.Role OverviewThe Lead Coupa Business Analyst & System Administrator serves as the strategic owner and subject matter expert for Asplundh's Coupa Spend Management platform. This position exists to ensure the effective administration, optimization, and long-term success of Coupa across Procurement, Finance, Legal, IT, and business operations.The role leads system configuration, enhancements, integrations, analytics, governance, and user adoption efforts across Procure-to-Pay (P2P), Supplier Information Management (SIM), Services Procurement, Contract Lifecycle Management (CLM), and Core Sourcing. Through strategic partnership and technical expertise, this individual drives process efficiency, compliance, spend visibility, and operational excellence while supporting ongoing Oracle Fusion ERP initiatives.How You Will Make an ImpactLead the administration, configuration, and continuous improvement of Coupa P2P, SIM, Services Procurement, CLM, and Core Sourcing modules.Manage user access, security roles, workflows, catalogs, approval chains, purchasing policies, and system governance activities.Monitor system performance, troubleshoot complex issues, and serve as the highest level of internal Coupa support escalation.Manage Coupa releases, impact assessments, testing activities, and deployment of new functionality across all active modules.Partner with Procurement, Legal, Finance, and IT stakeholders to gather requirements and develop scalable business solutions.Support and maintain integrations and data alignment between Coupa and Oracle Fusion ERP platforms.Develop reporting, KPI dashboards, training materials, SOPs, and change management programs to drive adoption and business value.What You Will BringBachelor's degree in Information Technology, Business Administration, Supply Chain Management, Finance, or a related field.5-7+ years of experience supporting enterprise procurement processes and systems, including 3+ years of hands-on Coupa administration and configuration.Demonstrated expertise with Coupa P2P, SIM, Services Procurement (SOW/Contingent Labor), CLM, and Core Sourcing modules.Experience supporting procurement technology integrations, including Oracle Fusion ERP, APIs, cXML, flat files, or related technologies.Strong analytical, problem-solving, communication, stakeholder management, and cross-functional leadership capabilities.Coupa Platform Certification preferred.Work Environment & PreferencesWork Model: Hybrid (4 days onsite, 1 day remote)Preferred Schedule: Monday through Friday during standard business hoursTravel Requirements: Minimal travel; occasional travel may be required for meetings, training, or project supportPhysical Requirements: Primarily office-based work requiring prolonged periods of computer use, communication, and collaboration with stakeholdersWhy Work Here?The work we perform at Asplundh is the collective effort of unique individuals. They are people with grit and heart who show up with a diversity of skills, backgrounds, and perspectives. It is a place where individual and cultural differences are respected and valued. It is a place where we are stronger together, where collaboration and teamwork thrive, and where our authentic selves can flourish.The common thread for field workers and office professionals alike is that we truly care about the environment, each other, and the communities we serve.Important Information for ApplicantsAsplundh Tree Expert, LLC and its family of companies are Equal Opportunity Employers. We consider all qualified applicants without regard to any legally protected characteristic.If you require reasonable accommodation during the application or hiring process, please contact our ADA Coordinator.We offer a competitive range of benefits to support our employees' health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager.All job offers are subject to pre-employment drug screening and a background check. Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position.We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.