CHILD SUPPORT CASE PROCESSING SPECIALIST
$38.76k - $44.4kFlorida Jobs
Child Support Case Processing Specialist - 73006901
The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.
Job Summary: This position performs customer support for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include: responding to requests, researching and resolving case issues, gathering information to determine next steps, assisting customers, using a computer system to review and input information, collection/distribution of mail, and scanning RSI tasks.
Minimum Requirements: Experience processing information using a computer system, experience conducting research and analyzing information to make decisions, and experience communicating with customers for the purpose of gathering information. Relevant education may substitute for the required experience.
Special Notes: All communications throughout the hiring process will be sent to the email address you provide in your People First profile. Please ensure your email address is accurate and monitor the junk/spam folders for emails regarding this position. All experience, including examples of implementation, must be documented in detail on the candidate profile/resume. Standard workday of 8am – 5pm, Monday through Friday.
Salary: $38,759.88 - $44,403.24 / annually. Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
Contact Information: Edward Luttrell, View phone number on click.appcast.io, View email address on click.appcast.io.
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