Customer Quality Engineer (m/f/d) - Automotive OEM

Customer Quality Engineer (m/f/d) - Automotive OEM

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The Customer Quality Engineer (m/f/d) plays a crucial role in developing and maintaining high-quality customer relationships within the EMIA region. This position operates in accordance with established quality specifications and regulations, serving both a mediator and quality expert for internal and external stakeholders. This is a remote position that can be based within Europe, ideally located close to Automotive OEMs.

Job Requirements

Managing customer-specific EMIA Quality requirements, including Customer Scorecards, PPAP/PPA (Production Part Approval Process) Scorecards and Elements, and Financial aspects. Overseeing improvement activities and their associated releases. Ensuring timely responses to customer requests. Contributing to market share expansion and overall growth for TE. Customer Engagement: Provide onside customer support as needed and drive communication with customers about quality related topics. Maintain strong knowledge of customer-specific requirements and Tier 1 business processes. Collaboration: Collaborate with Sales and product management team and Customer service team. Work closely with TE PE Resident Engineers, Customer engineering team, FLE etc. to support key customers. Quality Assurance and Rework Management: Responsible for monitoring local sorting activities at companies (CoPQ) and managing rework actions at customer locations, negotiate costs, leading to cost avoidance/savings. Ensure compliance with processes to avoid additional financial costs. Technical Expertise: Act as a technical specialist for the future product portfolio, ASpice, Technical Cleanliness and other AUT business standards. Provide expertise in harnesses, batteries, and the full TE portfolio and Tier 1 projects.

What your background should look like MBA / Engineer with university degree / certified Engineer or comparable. Minimum of 5 years of experience in Automotive Quality. Financial understanding (CoPQ, P&L, Warranty, Accruals etc.). Knowledge in statistics and basic tools of quality (APQP, MSA, Capability Studies, VDA, AIAG, FMEA). ASpice, Technical Cleanliness, Cyber security knowledge. Strong technical knowledge in harnesses, batteries, and TE product portfolio. Experience with Tier 1 business operations and customer-specific standards. Fluent business English verbal and writing. German language skills are a plus. Travels minimum 50% + within EMIA (with all transportation modes, minimum, but not limited to car, plane, train, boats) with a high flexibility. Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork.