Manager, Global Fund Solutions (Transformation)

Overview We are seeking an experienced and dynamic project manager to join our team. This role is primarily focused on end‑to‑end project management, with secondary responsibility for identifying and advancing targeted operational transformation opportunities within fund operations. The successful candidate will independently lead complex initiatives, partner closely with operational and technology teams, and provide clear, effective communication to senior management and executive stakeholders. Position Responsibilities Independently lead multiple concurrent, cross‑functional projects impacting mutual fund and alternative fund operations, spanning technology implementations, regulatory initiatives, third‑party transitions, operational enhancements, and product events Own end‑to‑end project delivery, including scope definition, planning, execution, risk and issue management, governance, and project closure Develop and maintain detailed project plans, timelines, dependencies, dashboards, and risk logs to ensure timely, transparent delivery and executive‑level reporting Proactively identify, assess, and mitigate risks, including evaluating and addressing operational control and regulatory impacts of process or product changes Prepare and present clear, concise updates to senior management, articulating operational, control, accounting, and regulatory implications and key decisions Partner with fund operations and business stakeholders to identify, prioritize, and deliver targeted operational transformation initiatives that improve controls, reduce risk, and enhance regulatory readiness Act as a liaison between business teams and Agile delivery squads to drive adoption, manage change, and implement sustainable future‑state processes, including tactical solutions where appropriate Required Qualifications Bachelor’s degree in Finance, Accounting, Business, or a related discipline, with 10+ years of experience in asset management or financial services Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. Deep understanding of mutual fund and alternative fund operations, including fund accounting, regulatory requirements, risk, audit, and operational oversight Proven ability to independently lead complex, cross‑functional initiatives from initiation through completion Strong experience assessing operational controls and risk implications across fund accounting, reporting, and oversight functions Demonstrated business analysis expertise, including requirements gathering, process mapping, current‑vs‑future‑state analysis, and impact assessment Effective influencer and communicator with experience engaging senior leaders, vendors, and technical partners, including executive‑level presentations Strong organizational, prioritization, and project management skills; experience with Agile teams, operational transformation, and familiarity with automation, data, or AI tools is a plus Salary and Working Arrangement Location: Boston, Massachusetts Working Arrangement: Hybrid Salary range: $92,475.00 USD - $160,290.00 USD Benefits Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. Employees receive a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. Retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Generous paid time off in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and the full range of statutory leaves of absence. Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. Contact To request a reasonable accommodation in the application process, contact View email address on click.appcast.io. #J-18808-Ljbffr John Hancock