Account Manager

As an Account Manager, you will be responsible for providing growth on current accounts, including:Grow Revenue and Achieve Profit goals on assigned accounts.Respond to customer inquiries via phone & email, provide quotes, and take customer ordersResearch leads and target accounts for new sales strategiesProactively generate new salesAssist with pulling inventory, prepare shipments, and customer returnsTroubleshoot customer concernsAchieve or exceed assigned sales revenue quotaCreate, close, track, and report salesAssists in the accurate management of all client invoicing and billingsPartners with marketing to maintain and grow established clientsLearn our full-suite of products, services and pricing becoming a Subject Matter Expert (SME) on theseWork closely with warehouse to deal with order and shipping issuesWork closely with Finance to provide billing and documentation in a timely mannerAbility to work with customers in different time zones asAddressing and resolving service concerns, should they arisePreparing client quotes, proposals and presentationsHighly detailed, analytical, accurate andAbility to multitask and meet deadlines underProviding prompt customer feedback and issue resolutionSubmit timely activity reports as required toStrong Computer skills necessary; familiarity with MS Windows,Demonstrated ability to fully understand our full suite of products, services and pricingBe constantly mindful of schedules and be committed to delivering all projects on timeWork with internal and external Project Managers to keep all deliverables moving down the pipeline on timeDynamic project management and collaboration skillsDuties and responsibilities can change depending on business needs.